How To Fix WL635 - Deadline monitoring changed from individual-case to periodic

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 635

• Message text: Deadline monitoring changed from individual-case to periodic

What causes this issue?

Deadline monitoring of the work items was changed from an individual
case basis to periodical. The background job SWWDHEX is now run
regularly at the intervals specified (default: every three minutes).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL635 - Deadline monitoring changed from individual-case to periodic ?

  The SAP error message WL635 indicates that the deadline monitoring for a particular work item or process has been changed from an individual-case basis to a periodic basis. This typically occurs in the context of workflow management within SAP systems, where deadlines for tasks or work items are monitored to ensure timely processing.
  Cause:
  
  Configuration Changes: The most common cause of this error is a change in the configuration settings of the workflow. This could be due to a manual adjustment by a user or an update to the workflow definition.
  Workflow Settings: The workflow settings may have been altered to switch from monitoring each individual case to a more general periodic monitoring approach.
  System Upgrade or Patch: Sometimes, system upgrades or patches can lead to changes in how deadlines are monitored, resulting in this error message.
  
  Solution:
  
  Review Workflow Configuration: Check the workflow configuration settings in the SAP system. Ensure that the deadline monitoring is set according to the desired approach (individual-case or periodic).
  Adjust Deadline Monitoring Settings: If the change was unintentional, revert the settings back to individual-case monitoring. This can typically be done in the workflow definition or configuration settings.
  Consult Documentation: Refer to SAP documentation or notes related to workflow management to understand the implications of changing deadline monitoring settings.
  Testing: After making changes, test the workflow to ensure that it behaves as expected and that deadlines are being monitored correctly.
  Contact SAP Support: If the issue persists or if you are unsure about making changes, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Workflow Management: Understanding how workflows are managed in SAP can help in troubleshooting issues related to deadline monitoring.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on workflow configuration.
  Training and Documentation: Familiarize yourself with SAP training materials or documentation related to workflow management to better understand how to configure and troubleshoot workflows.
  
  By addressing the configuration settings and understanding the implications of the monitoring approach, you can resolve the WL635 error and ensure that your workflows operate smoothly.