How To Fix WL637 - Periodic deadline monitoring set to & minutes

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 637

• Message text: Periodic deadline monitoring set to & minutes

What causes this issue?

The periodical deadline monitoring was set so that the monitoring
background job SWWDHEX is started periodically at the specified
intervals (in minutes).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL637 - Periodic deadline monitoring set to & minutes ?

  The SAP error message WL637, which states "Periodic deadline monitoring set to & minutes," typically relates to the configuration of periodic deadline monitoring in the SAP system. This message is often encountered in the context of workflow management, where the system is monitoring tasks and deadlines for workflow instances.
  Cause:
  The error message indicates that the periodic deadline monitoring is set to a specific number of minutes (represented by "&"). This can occur due to various reasons, including:
  
  Configuration Settings: The periodic deadline monitoring settings may not be configured correctly in the system.
  Workflow Instances: There may be workflow instances that are not being processed within the expected time frame, leading to the monitoring alert.
  Performance Issues: The system may be experiencing performance issues that are causing delays in processing workflows.
  
  Solution:
  To resolve the WL637 error message, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the workflow configuration settings in the SAP system.
  Ensure that the periodic deadline monitoring is set to an appropriate value based on your business requirements. You can adjust the time interval if necessary.
  
  
  
  Monitor Workflow Instances:
  
  Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Items by Frequency) to monitor the status of workflow instances.
  Identify any workflows that are overdue or not being processed and investigate the reasons for the delays.
  
  
  
  Performance Tuning:
  
  If the system is experiencing performance issues, consider performing system tuning. This may involve checking database performance, optimizing queries, or reviewing system resources.
  Ensure that background jobs related to workflow processing are running as expected.
  
  
  
  Review Workflow Definitions:
  
  Check the definitions of the workflows to ensure that they are designed correctly and that there are no logical errors that could cause delays.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to workflow management and periodic deadline monitoring for additional guidance.
  
  
  
  SAP Support:
  
  If the issue persists, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2_FREQ, and SWI6 (Work Item Overview) for monitoring and managing workflows.
  SAP Notes: Search for SAP Notes related to workflow management and periodic deadline monitoring for any known issues or updates.
  System Logs: Check system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to address the WL637 error message and ensure that your periodic deadline monitoring is functioning correctly.