How To Fix WL636 - Deadline monitoring changed from periodic to individual-case

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 636

• Message text: Deadline monitoring changed from periodic to individual-case

What causes this issue?

The deadline monitoring of the work items was changed from periodical
to an individual case basis. The background job SWWDHEX now runs only
when it is actually required to monitor a deadline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL636 - Deadline monitoring changed from periodic to individual-case ?

  The SAP error message WL636 indicates that the deadline monitoring for a particular process or task has changed from a periodic basis to an individual-case basis. This typically occurs in the context of workflow management or deadline monitoring in SAP systems, particularly in modules like SAP Workflow or SAP Business Process Management (BPM).
  Cause:
  
  Configuration Changes: The most common cause of this error is a change in the configuration settings for deadline monitoring. This could be due to a manual change by a user or an update in the system that altered the monitoring settings.
  Process Changes: If there have been changes to the workflow or business process that affect how deadlines are monitored, this can trigger the error.
  System Upgrades: Upgrading the SAP system or applying patches may also lead to changes in how deadlines are monitored, resulting in this error message.
  Custom Development: If there are custom developments or enhancements in the workflow, they might not be aligned with the standard deadline monitoring settings.
  
  Solution:
  
  Review Configuration: Check the configuration settings for deadline monitoring in the relevant SAP module. Ensure that the settings are correctly defined for the intended monitoring type (periodic vs. individual-case).
  Adjust Workflow Settings: If the workflow has been modified, review the workflow definition and ensure that the deadline monitoring settings are appropriate for the new process.
  Consult Documentation: Refer to SAP documentation or notes related to deadline monitoring to understand the implications of the change and how to revert or adjust settings.
  Testing: After making changes, conduct thorough testing to ensure that the deadline monitoring behaves as expected and that the error does not recur.
  Seek Support: If the issue persists, consider reaching out to SAP support or consulting with an SAP expert who can provide insights based on the specific configuration and version of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on configuration changes.
  Workflow Monitoring: Familiarize yourself with the workflow monitoring tools available in SAP, as they can help you track and manage deadlines effectively.
  Training and Documentation: Ensure that users involved in workflow management are trained on the implications of changing deadline monitoring settings and the potential impact on business processes.
  
  By addressing the configuration and understanding the context of the error, you can effectively resolve the WL636 error and ensure that deadline monitoring functions as intended.