How To Fix WL622 - Work item &: Logical deletion not allowed for dependent work items

SAP Error Message - Details

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 622

• Message text: Work item &: Logical deletion not allowed for dependent work items

What causes this issue?

The specified work item cannot be deleted logically since it is under
the control of another work item (either a workflow or a work queue).

System Response

The action was cancelled, the work item remains unchanged.

How to fix this error?

If necessary, delete the higher-level work item.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL622 - Work item &: Logical deletion not allowed for dependent work items ?

  The SAP error message WL622, which states "Work item &: Logical deletion not allowed for dependent work items," typically occurs in the context of workflow management within SAP. This error indicates that you are trying to logically delete a work item that has dependent work items associated with it. Logical deletion is a process that marks an object as deleted without physically removing it from the database, but it cannot be performed if there are dependencies.
  Cause:
  The primary cause of this error is that the work item you are attempting to delete has one or more dependent work items. In SAP workflows, work items can have relationships where one work item is dependent on another. For example, if a work item is part of a sequence or is waiting for the completion of another work item, it cannot be logically deleted until those dependencies are resolved.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify Dependent Work Items: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to find out which work items are dependent on the one you are trying to delete. 
  
  
  Resolve Dependencies: Depending on the business process, you may need to:
  
  Complete or reject the dependent work items.
  Change the workflow configuration to remove the dependency.
  Reassign the dependent work items to another user or process.
  
  
  
  Check Workflow Configuration: If you have access to the workflow definition, check the configuration to understand the relationships between work items. You may need to adjust the workflow logic if the dependencies are not necessary.
  
  
  Consult Documentation: Review SAP documentation or consult with your SAP Basis or Workflow team for specific guidance related to your organization's workflows.
  
  
  Use Transaction SWU3: If you are an administrator, you can use transaction SWU3 to check the workflow settings and ensure that everything is configured correctly.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the dependencies, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1, SWI2, SWU3, and SWI6 for managing workflows and work items.
  Workflow Documentation: Review SAP's official documentation on workflows for best practices and troubleshooting tips.
  User Roles: Ensure that you have the necessary authorizations to manage work items and workflows in your SAP system.
  
  By following these steps, you should be able to resolve the WL622 error and manage your work items effectively.