How To Fix WL371 - Restart of work items in workflow & not possible (see workflow log)

WL371 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 371

• Message text: Restart of work items in workflow & not possible (see workflow log)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WL371 - Restart of work items in workflow & not possible (see workflow log) ?

  The SAP error message WL371 indicates that the restart of work items in a workflow is not possible. This typically occurs when there are issues with the workflow instance or the work items associated with it. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Workflow Instance Issues: The workflow instance may be in a state that does not allow for a restart. This can happen if the workflow has already been completed or terminated.
  Work Item Status: The work items may be in a status that prevents them from being restarted, such as being in a completed or canceled state.
  Missing Workflow Definition: The workflow definition may have been changed or deleted, making it impossible to restart the work items.
  Authorization Issues: The user may not have the necessary authorizations to restart the work items.
  Technical Errors: There may be underlying technical issues, such as database inconsistencies or system