How To Fix WL372 - Restart Workflow &: Subworkflow & could not be restarted

WL372 - Overview

• Message type: E = Error

• Message class: WL - Workflow: run-time messages

• Message number: 372

• Message text: Restart Workflow &: Subworkflow & could not be restarted

What causes this issue?

(Sub)workflow no. &V2& could not be restarted after an error because
the work item manager function 'SWW_WI_ADMIN_ERROR_RESTART' returned
exception &V3&:
1,,update_failed
2,,no_authorization
3,,invalid_status
4,,others
More information about the cause of the error can be found in the
workflow log for workflow number &V2&.

System Response

Processing was continued.

How to fix this error?

Please examine the workflow log for workflow &V2&. Eliminate any errors
and restart the workflow by selecting the function <LS>Restart after
error</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WL372 - Restart Workflow &: Subworkflow & could not be restarted ?

  The SAP error message WL372 indicates that a workflow or subworkflow could not be restarted. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Workflow Instance Status: The workflow instance may be in a status that does not allow it to be restarted (e.g., completed, canceled, or terminated).
  Missing Workflow Definition: The workflow definition may not exist or may have been changed, leading to inconsistencies.
  Authorization Issues: The user attempting to restart the workflow may not have the necessary authorizations.
  Technical Issues: There may be underlying technical issues, such as database problems or system configuration errors.
  Incorrect Parameters: The parameters passed to the workflow restart function may be incorrect or incomplete.
  
  Solutions:
  
  Check Workflow Status: Verify the status of the workflow instance. If it is not in a restartable state, you may need to take appropriate actions (e.g., complete