How To Fix WK026 - There is a confidential document / blind copy in the folder

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 026

• Message text: There is a confidential document / blind copy in the folder

Self-Explanatory Message

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• What is the cause and solution for SAP error message WK026 - There is a confidential document / blind copy in the folder ?

  SAP Error Message WK026: "There is a confidential document / blind copy in the folder"
  
  Cause:
  The error message WK026 occurs in SAP Workflow when you try to process or forward a workflow task or work item that contains a document marked as confidential or a blind copy. SAP Workflow has a security feature that prevents confidential documents or blind copies from being forwarded or accessed by unauthorized users to protect sensitive information.
  Specifically, this message appears if:
  
  The workflow container or task includes a document flagged as confidential.
  The document is set as a blind copy (i.e., hidden from certain users).
  The user or the workflow step does not have the necessary authorization to view or forward such documents.
  
  
  Solution:
  To resolve the WK026 error, consider the following steps:
  
  
  Check Document Attributes:
  
  Identify the document(s) attached to the workflow task.
  Verify if the document is marked as confidential or a blind copy.
  
  
  
  Authorization Check:
  
  Ensure that the user processing the workflow has the appropriate authorizations to access confidential documents.
  Check roles and authorizations related to document access (e.g., authorization objects like S_WF_WI for workflow, or document-specific authorizations).
  
  
  
  Workflow Design Review:
  
  Review the workflow design to see if confidential documents are being passed unnecessarily.
  Modify the workflow to avoid forwarding confidential documents to unauthorized users.
  Use secure containers or separate confidential documents from general workflow data.
  
  
  
  Remove or Change Document Status:
  
  If appropriate, remove the confidential flag from the document.
  Alternatively, remove the document from the workflow container if it is not needed for the current step.
  
  
  
  Blind Copy Handling:
  
  If the document is a blind copy, ensure that only intended recipients have access.
  Adjust the workflow or document settings to comply with confidentiality requirements.
  
  
  
  
  Related Information:
  
  SAP Note / Documentation: Check SAP Notes related to workflow and document confidentiality for any patches or updates.
  Transaction Codes:
  
  SBWP (SAP Business Workplace) to view workflow inbox and documents.
  SWI1 to monitor workflow items.
  SWDD to edit workflow definitions.
  
  
  Authorization Objects:
  
  S_WF_WI – Workflow: Work Item
  S_DOCU – Document Management: Document Access
  
  
  Best Practices:
  
  Always handle confidential documents with strict authorization checks.
  Avoid including confidential documents in workflow containers unless necessary.
  Use secure communication channels and encryption if documents must be forwarded.
  
  
  
  
  Summary:
  WK026 indicates that a confidential or blind copy document is present in the workflow folder, and the current user or workflow step is not authorized to process it. The solution involves checking document confidentiality flags, user authorizations, and possibly redesigning the workflow to handle confidential documents securely.
  
  If you need help identifying the specific document or adjusting authorizations, please provide details about the workflow and document involved.