How To Fix WK027 - Folder does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 027

• Message text: Folder does not exist

What causes this issue?

Either the folder has been deleted, or there is a system error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If it is a root folder, such as inbox or outbox, please inform your
system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WK027 - Folder does not exist ?

  Certainly! Here's a detailed explanation for the SAP error message WK027: Folder does not exist:
  
  Error Message
  WK027: Folder does not exist
  
  Cause
  This error occurs in the SAP Workflow system when the workflow tries to access a folder that is expected to exist in the SAP Business Workplace (SBWP) or the SAP Office environment, but the folder cannot be found. This typically happens because:
  
  The folder was deleted or never created.
  The folder ID or name used in the workflow or program is incorrect.
  The user or workflow agent does not have the necessary authorization to access the folder.
  The folder is expected to be created dynamically but the creation step failed or was skipped.
  
  
  When does it occur?
  
  When a workflow step tries to send a work item or a message to a folder.
  When a program or function module tries to read or write to a folder in SAP Office.
  During workflow container binding or agent assignment if folder references are involved.
  
  
  Solution / How to fix
  
  
  Check Folder Existence:
  
  Use transaction SBWP (SAP Business Workplace) to check if the folder exists for the user or agent.
  If the folder is missing, create it manually or investigate why it was deleted.
  
  
  
  Verify Folder ID or Name:
  
  Check the workflow definition or the program code that references the folder.
  Ensure the folder ID or name is correct and matches the actual folder in SAP Office.
  
  
  
  Check Authorizations:
  
  Verify that the user or workflow agent has the necessary authorizations to access the folder.
  Use transaction SU53 after the error occurs to check for missing authorizations.
  Common authorization objects related to SAP Office folders include S_WF_FOLD and S_WF_BTS.
  
  
  
  Check Workflow Configuration:
  
  If the folder is supposed to be created dynamically by the workflow, check the workflow steps responsible for folder creation.
  Ensure that the folder creation step is executed successfully before any step tries to access the folder.
  
  
  
  Recreate or Reset Folder:
  
  Sometimes, deleting and recreating the folder or resetting the workflow container values related to the folder can help.
  
  
  
  Check SAP Notes:
  
  Search for relevant SAP Notes on the SAP Support Portal for any known bugs or patches related to WK027.
  
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SBWP - SAP Business Workplace (to check folders and inbox)
  SWI1 - Work Item Selection (to check workflow items)
  SWDD - Workflow Builder (to check workflow definitions)
  SU53 - Authorization Check
  
  
  
  SAP Tables:
  
  SOFFCONT1 - SAPoffice: Folder Contents
  SOST - SAPconnect Send Requests (for messages)
  
  
  
  Function Modules:
  
  SO_FOLDER_GET_ID - Get folder ID by name
  SO_FOLDER_READ - Read folder contents
  
  
  
  Common Scenarios:
  
  Workflow agents do not have inbox folders created.
  Custom workflows referencing non-existent folders.
  Issues after system copy or transport where folder references are invalid.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  WK027: Folder does not exist
  
  
  Cause
  Folder missing, incorrect folder ID/name, missing authorization, or failed folder creation
  
  
  Solution
  Verify folder existence, check folder ID, ensure authorizations, check workflow steps, recreate folder if needed
  
  
  Tools
  SBWP, SWDD, SU53, SWI1
  
  
  
  
  If you provide more context (e.g., workflow step, user, or scenario), I can help with more specific troubleshooting steps.