How To Fix WK028 - There are (&) confidential documents / blind copies in the folder

SAP Error Message - Details

• Message type: E = Error

• Message class: WK - BPT: Messages integr. inbox

• Message number: 028

• Message text: There are (&) confidential documents / blind copies in the folder

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message WK028 - There are (&) confidential documents / blind copies in the folder ?

  SAP Error Message:
  
  WK028 – "There are (&) confidential documents / blind copies in the folder"
  
  Cause:
  This message occurs in SAP Workflow when you try to perform an action on a workflow folder (such as deleting or processing it), but the folder contains confidential documents or blind copies. These documents are protected due to their confidentiality settings, and the system prevents certain operations on folders containing such documents to avoid unauthorized access or accidental deletion.
  
  Explanation:
  
  Confidential documents are workflow items or documents marked as confidential, meaning only authorized users can view or process them.
  Blind copies are copies of workflow items sent to users who are not directly involved in the workflow step but need to be informed. These are also protected to maintain confidentiality.
  
  When a folder contains such documents, SAP restricts actions to ensure data security and compliance with confidentiality rules.
  
  Solution:
  
  
  Check the folder contents:
  
  Use transaction SBWP (SAP Business Workplace) or the relevant workflow inbox to open the folder.
  Identify the confidential documents or blind copies present.
  
  
  
  Process or remove confidential documents:
  
  If you have the necessary authorization, process or delete the confidential documents/blind copies individually.
  If you do not have authorization, contact the responsible user or workflow administrator.
  
  
  
  Folder operations:
  
  After all confidential documents/blind copies are handled, retry the operation on the folder.
  Alternatively, if the folder must be deleted or cleared, ensure all confidential items are removed first.
  
  
  
  Authorization check:
  
  Ensure you have the appropriate authorizations to handle confidential workflow items.
  Authorization objects related to workflow confidentiality might include S_WF_BTC, S_WF_BTS, or others depending on your system setup.
  
  
  
  
  Related Information:
  
  Transaction SBWP: SAP Business Workplace, used to manage workflow inbox and folders.
  Workflow confidentiality: Confidential documents are controlled via workflow container elements and settings in the workflow definition.
  SAP Notes: Check for any SAP Notes related to WK028 for system-specific fixes or updates.
  Workflow administration: Use transaction SWI1 (Workflow Log) or SWIA (Work Item Administration) to analyze workflow items and their statuses.
  
  
  Summary:
  
  Cause: Folder contains confidential or blind copy workflow documents.
  Effect: System restricts folder operations to protect confidentiality.
  Solution: Process or remove confidential documents/blind copies before proceeding; ensure proper authorizations.
  
  
  If you need further assistance, please provide details about the workflow scenario or the exact operation you are trying to perform.