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How To Fix WG355 - Supplier service level &3 % for supplier &1, plant &2 greater than &4 %


SAP Error Message - Details

  • Message type: E = Error

  • Message class: WG - Messages for store order and investment buy

  • Message number: 355

  • Message text: Supplier service level &3 % for supplier &1, plant &2 greater than &4 %

  • Show details Hide details
  • What causes this issue?

    The service level for supplier &V1& exceeds the required supplier
    service level. Either you have sufficient stock on-hand or the forecast
    is very low (almost zero). Also see the supplier service level test
    transaction WLB7.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Maintain the forecast values if they are not already maintained and
    re-start the transaction.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message WG355 - Supplier service level &3 % for supplier &1, plant &2 greater than &4 % ?

    Certainly! Here's a detailed explanation for the SAP error message WG355:


    SAP Error Message: WG355

    Message Text:
    Supplier service level &3 % for supplier &1, plant &2 greater than &4 %


    Meaning / Cause

    This message occurs when the supplier service level maintained in the system for a particular supplier and plant combination exceeds a predefined maximum threshold.

    • Supplier service level is a percentage value that indicates the reliability or performance level of a supplier.
    • The system has a configured maximum allowed service level percentage.
    • If the entered or calculated service level for a supplier at a specific plant exceeds this maximum allowed value, the system issues this warning or error message.

    This is typically a control mechanism to avoid unrealistic or incorrect service level values being maintained in the system.


    Where It Occurs

    • In Purchasing or Supplier Evaluation related transactions.
    • When maintaining or updating supplier master data or supplier evaluation data.
    • During automatic calculations or updates of supplier service levels.

    Cause Details

    • The service level value for the supplier &1 at plant &2 is &3 %.
    • The maximum allowed service level configured in the system is &4 %.
    • Since &3 % > &4 %, the system flags this as an error or warning.

    Solution / How to Fix

    1. Check the configured maximum service level:

      • The maximum allowed service level is usually set in customizing.
      • Path (example):
        SPRO -> Materials Management -> Purchasing -> Supplier Evaluation -> Define Service Level Limits
      • Verify the maximum allowed service level percentage.
    2. Verify the supplier service level data:

      • Check the supplier service level maintained for the supplier &1 and plant &2.
      • Transaction codes like ME61 (Maintain Vendor Evaluation), ME6H (Vendor Evaluation: Display), or supplier master data transactions may be used.
    3. Adjust the service level:

      • If the service level is incorrectly high, correct it to a realistic value within the allowed range.
      • If the service level is correct and should be higher than the current maximum, consider increasing the maximum allowed service level in customizing.
    4. Recalculate or update supplier evaluation:

      • After correction, recalculate supplier evaluation if necessary.

    Additional Information

    • Supplier Service Level is a key metric in supplier evaluation and procurement performance.
    • Maintaining realistic and accurate service levels helps in better supplier management and procurement planning.
    • The maximum allowed service level is a system control to prevent data entry errors or unrealistic values.
    • If you frequently encounter this message, review the business process and thresholds for supplier evaluation.

    Summary

    Parameter Description
    &1 Supplier Number
    &2 Plant
    &3 Current Supplier Service Level (%)
    &4 Maximum Allowed Service Level (%)

    Message Meaning: The supplier service level (&3 %) for supplier &1 at plant &2 exceeds the maximum allowed limit (&4 %).


    If you need help with specific transaction codes or customizing paths, please let me know!

    • Do you have any question about this error?


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