How To Fix WEBFI_MASTER324 - Payment card details have been changed, e-mail is being sent

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 324

• Message text: Payment card details have been changed, e-mail is being sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER324 - Payment card details have been changed, e-mail is being sent ?

  The SAP error message WEBFI_MASTER324: Payment card details have been changed, e-mail is being sent typically occurs in the context of SAP's Customer Financials Management (CFM) or SAP Billing and Revenue Innovation Management (BRIM) when handling payment card information in web-based scenarios.
  
  Cause
  
  The message indicates that the payment card details stored in the system for a customer or contract have been modified.
  This change triggers a notification process where an email is sent to inform the customer or responsible party about the update to their payment card information.
  The system detects a difference between the previously stored payment card data and the newly entered or updated data.
  This is a standard security and compliance measure to ensure transparency and prevent fraud or unauthorized changes.
  
  
  Solution
  
  Verify the change: Confirm that the payment card details were intentionally updated by the customer or authorized user.
  Check the email notification: Ensure that the email notification is correctly configured and sent