How To Fix WEBFI_MASTER326 - Address data has been changed, e-mail is being sent

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 326

• Message text: Address data has been changed, e-mail is being sent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER326 - Address data has been changed, e-mail is being sent ?

  The SAP error message WEBFI_MASTER326: Address data has been changed, e-mail is being sent typically occurs in the context of SAP's Financial Supply Chain Management (FSCM) or related modules where address data changes trigger notifications.
  
  Cause
  
  The message indicates that the address data of a business partner (customer, vendor, or employee) has been modified.
  As part of the system's configuration, when address data changes, an automatic e-mail notification is triggered and sent to relevant parties (e.g., the business partner, responsible employee, or internal contact).
  This message is informational and confirms that the system detected the change and initiated the e-mail dispatch.
  It is not an error in the sense of a failure but a status message logged in the system to track changes and notifications.
  
  
  Solution
  
  No corrective action is usually required because this message is informational.
  Verify that the e-mail notification has been sent successfully:
  
  Check the SAPconnect (transaction SOST) to see the status of the e-mail.
  If the e-mail is stuck or failed, troubleshoot the mail configuration or network issues.
  
  
  If you want to suppress or customize these notifications:
  
  Review the configuration in the relevant customizing node (e.g., in FSCM or CRM) where address change notifications are set up.
  Adjust the partner profiles, output types, or workflow rules that trigger these e-mails.
  
  
  Ensure that the address data changes are valid and authorized to avoid unnecessary notifications.
  
  
  Related Information
  
  Transaction Codes:
  
  SOST – Monitor outbound e-mails.
  BP – Business Partner master data maintenance.
  WE02 / WE05 – IDoc monitoring (if address changes trigger IDocs).
  
  
  Configuration Paths:
  
  In FSCM or CRM, check the settings for address change notifications under:
  
  IMG ? Financial Supply Chain Management ? Credit Management ? Master Data ? Address Change Notification.
  
  
  Or in SAP CRM under Business Partner settings.
  
  
  Notes and Documentation:
  
  SAP OSS Notes related to WEBFI_MASTER326 may provide additional details or fixes if the message appears unexpectedly.
  Check SAP Help Portal for FSCM or CRM address change notification processes.
  
  
  Common Scenarios:
  
  Address changes in customer master data triggering credit management notifications.
  Vendor address updates in supplier master data.
  Employee address changes in HR modules linked to workflow notifications.
  
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Message
  WEBFI_MASTER326: Address data has been changed, e-mail is being sent
  
  
  Cause
  Address data of a business partner was changed, triggering an automatic e-mail notification
  
  
  Effect
  Informational message confirming e-mail dispatch
  
  
  Solution
  Usually no action needed; verify e-mail delivery in SOST; adjust notification settings if needed
  
  
  Related T-codes
  SOST, BP, WE02, WE05
  
  
  Configuration
  FSCM or CRM address change notification settings in IMG
  
  
  
  
  If you are experiencing issues beyond this informational message (e.g., e-mails not sending, incorrect notifications), please provide more details for further troubleshooting.