How To Fix WEBFI_MASTER322 - Bank details have been deleted, e-mail is being sent

SAP Error Message - Details

• Message type: E = Error

• Message class: WEBFI_MASTER - Web Financials: Business Partner Master Data

• Message number: 322

• Message text: Bank details have been deleted, e-mail is being sent

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message WEBFI_MASTER322 - Bank details have been deleted, e-mail is being sent ?

  Certainly! Here's a detailed explanation regarding the SAP error message:
  
  SAP Error Message:
  WEBFI_MASTER322 Bank details have been deleted, e-mail is being sent
  
  Cause:
  This message typically occurs in the context of SAP's Financial Supply Chain Management (FSCM) or Electronic Bank Statement (EBS) processing, particularly when dealing with vendor or customer master data bank details.
  
  The system has detected that bank details for a business partner (vendor/customer) have been deleted or removed from the master data.
  As a result, the system triggers an automatic notification (email) to inform the responsible parties (e.g., master data team, accounts payable/receivable) about this deletion.
  This is often part of a control or audit process to ensure that any changes to critical bank details are tracked and verified to prevent fraud or errors in payment processing.
  
  
  When does it occur?
  
  When bank details are deleted manually or via a mass change.
  During master data synchronization or updates where bank details are removed.
  In scenarios where the system automatically cleans up or flags obsolete bank details.
  During electronic bank statement processing if the system finds inconsistencies or missing bank details.
  
  
  Solution:
  
  
  Verify the Deletion:
  
  Check the business partner/vendor/customer master data to confirm that the bank details were indeed deleted.
  Use transaction codes such as BP (Business Partner), FK02 (Change Vendor), or FD02 (Change Customer) to review bank details.
  
  
  
  Confirm the Reason for Deletion:
  
  Determine if the deletion was intentional (e.g., bank account closed or changed) or accidental.
  If accidental, restore the bank details from backup or re-enter the correct bank information.
  
  
  
  Check Email Notification:
  
  The system sends an email to notify relevant users. Verify the recipients and ensure they are aware of the change.
  Check the email content for details about the deleted bank details.
  
  
  
  Audit and Authorization:
  
  Ensure that proper authorization and audit trails are in place for bank detail changes.
  Review change logs using transaction SCU3 or change documents for bank details.
  
  
  
  Prevent Future Issues:
  
  Implement or review workflow approvals for bank detail changes.
  Educate users on the importance of bank data accuracy.
  Consider configuring alerts or reports to monitor bank detail changes.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP – Business Partner maintenance
  FK02 – Change Vendor
  FD02 – Change Customer
  SCU3 – Display Change Documents
  F110 – Automatic Payment Transactions (to check payment runs)
  
  
  
  SAP Notes:
  
  Check SAP Notes related to bank master data changes and email notifications in your SAP system.
  
  
  
  Configuration:
  
  Email notifications are usually configured in the SAP system via workflow or custom programs.
  The message WEBFI_MASTER322 is part of the SAP FSCM or Bank Communication Management (BCM) module messages.
  
  
  
  Security Aspect:
  
  Bank details are sensitive data; hence, changes are monitored closely.
  Unauthorized deletion can lead to payment failures or fraud.
  
  
  
  
  Summary:
  The message WEBFI_MASTER322 Bank details have been deleted, e-mail is being sent is an informational alert indicating that bank details for a business partner have been removed, and the system is notifying responsible users via email. The key action is to verify the deletion, ensure it was authorized, and take corrective action if necessary.
  
  If you need help with specific steps or transaction codes, please provide your SAP module or version details!