How To Fix WC038 - Suppress deleting IDocs during reorganization

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 038

• Message text: Suppress deleting IDocs during reorganization

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system does not delete IDocs if this indicator is set
In this instance, IDocs that have not been deleted with this program
cannot be deleted with it any time in the future either. Instead they
are archived and deleted when necessary using standard ALE tools

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WC038 - Suppress deleting IDocs during reorganization ?

  The SAP error message WC038, which states "Suppress deleting IDocs during reorganization," typically occurs during the reorganization of IDocs (Intermediate Documents) in the SAP system. This message indicates that the system is configured to prevent the deletion of IDocs during the reorganization process, which can be a safeguard to ensure that important data is not lost inadvertently.
  Cause:
  
  Configuration Settings: The system may be configured to suppress the deletion of IDocs to prevent data loss. This is often a safety measure to ensure that IDocs that may still be needed for processing are not deleted.
  IDoc Status: The IDocs may be in a status that does not allow for deletion. For example, if they are still being processed or are in an error state, the system may prevent their deletion.
  Reorganization Process: The reorganization process itself may have specific rules or settings that dictate how IDocs are handled, including whether they can be deleted.
  
  Solution:
  
  Review Configuration: Check the configuration settings related to IDoc reorganization in transaction codes like WE10 (IDoc display) or WE12 (IDoc reorganization). Ensure that the settings align with your business requirements.
  Check IDoc Status: Use transaction WE02 or WE05 to review the status of the IDocs in question. If they are in a status that prevents deletion, you may need to resolve any issues before attempting to delete them.
  Adjust Reorganization Settings: If it is appropriate for your business process, you may consider adjusting the reorganization settings to allow for the deletion of IDocs. This should be done with caution and ideally in consultation with your SAP Basis or functional team.
  Manual Deletion: If certain IDocs are confirmed to be no longer needed, you can manually delete them using transaction WE19 (IDoc test tool) or other relevant transactions, provided you have the necessary authorizations.
  Consult Documentation: Refer to SAP documentation or notes related to IDoc management and reorganization for additional guidance and best practices.
  
  Related Information:
  
  IDoc Management: Understanding how IDocs are processed, including their lifecycle and statuses, is crucial for effective management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or provide updates related to IDoc reorganization and error messages.
  Transaction Codes: Familiarize yourself with key transaction codes related to IDocs, such as WE02 (Display IDoc), WE05 (IDoc List), WE12 (Reorganize IDocs), and WE10 (IDoc Type).
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.