How To Fix WC040 - No promotion could be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 040

• Message text: No promotion could be selected

What causes this issue?

The system could not select a promotion for the selection criteria
entered for promotion discounts.

System Response

INCLUDE ISR_STOP

How to fix this error?

INCLUDE ISR_CHECK

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WC040 - No promotion could be selected ?

  The SAP error message "WC040 No promotion could be selected" typically occurs in the context of sales and distribution processes, particularly when dealing with promotions or discounts in the SAP system. This error indicates that the system could not find any applicable promotion for the items being processed in the sales order or pricing procedure.
  Causes:
  
  Promotion Configuration Issues: The promotion may not be properly configured in the system. This could include missing or incorrect settings in the promotion master data.
  Validity Period: The promotion may not be valid for the date of the transaction. Check if the promotion is active and within its validity period.
  Eligibility Criteria: The items in the sales order may not meet the eligibility criteria defined for the promotion. This could include product selection, customer eligibility, or other conditions.
  Pricing Procedure: The pricing procedure may not be set up to include promotions, or the promotion may not be assigned to the relevant pricing procedure.
  Master Data Issues: There may be issues with the master data of the products or customers involved, such as missing or incorrect information.
  
  Solutions:
  
  Check Promotion Configuration: Review the promotion settings in the SAP system to ensure they are correctly configured. This includes checking the promotion type, conditions, and any associated discounts.
  Verify Validity Dates: Ensure that the promotion is active and that the transaction date falls within the promotion's validity period.
  Review Eligibility Criteria: Check the eligibility criteria for the promotion and ensure that the items and customers involved meet these criteria.
  Adjust Pricing Procedure: If necessary, modify the pricing procedure to include the promotion or ensure that the promotion is assigned to the correct pricing procedure.
  Master Data Review: Verify the master data for the products and customers involved in the transaction to ensure that all required information is present and correct.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to manage pricing conditions and promotions.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on promotions and pricing.
  Documentation: Refer to SAP documentation or help files for detailed information on configuring promotions and pricing procedures.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution processes.