How To Fix WC039 - Promotional discounts should be sent to the POS system

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 039

• Message text: Promotional discounts should be sent to the POS system

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system sends all promotional discounts to the stores when they are
higher than article level and fulfill the selection options.
Promotional discounts at article level are sent together with the
material data.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WC039 - Promotional discounts should be sent to the POS system ?

  The SAP error message WC039, which states "Promotional discounts should be sent to the POS system," typically occurs in the context of retail and point-of-sale (POS) systems when there is an issue with the transmission of promotional discount information from the SAP system to the POS system. This can affect the ability of the POS to apply discounts correctly during sales transactions.
  
  Cause:
  
  
  Configuration Issues: The integration between SAP and the POS system may not be properly configured to handle promotional discounts.
  Missing Data: The promotional discount data may not be correctly set up in the SAP system, or it may be missing entirely.
  Communication Errors: There may be issues with the communication channel between SAP and the POS system, preventing the transfer of discount information.
  Version Compatibility: The versions of the SAP system and the POS system may not be compatible, leading to issues in data exchange.
  Authorization Issues: Users may not have the necessary