How To Fix WC037 - No bonus buys could be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: WC - POS interface - outbound and Tickets & Additionals

• Message number: 037

• Message text: No bonus buys could be selected

What causes this issue?

No bonus buys could be selected using the chosen selection criteria.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct your selection criteria.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message WC037 - No bonus buys could be selected ?

  The SAP error message WC037 "No bonus buys could be selected" typically occurs in the context of promotions or bonus buy offers in the SAP system, particularly in the Retail or Sales and Distribution modules. This error indicates that the system could not find any eligible bonus buy items based on the criteria defined in the promotion or offer.
  Causes:
  
  Eligibility Criteria Not Met: The items being purchased may not meet the criteria set for the bonus buy promotion (e.g., quantity, product type).
  Promotion Configuration Issues: The promotion may not be configured correctly in the system, leading to no valid bonus buy items being available.
  Date Range Issues: The promotion may be outside of its valid date range, meaning it is either not active or has already expired.
  Stock Availability: The bonus buy items may not be in stock or available for sale.
  Customer-Specific Conditions: There may be customer-specific conditions that are not met, such as customer group restrictions.
  
  Solutions:
  
  Check Promotion Configuration: Review the configuration of the promotion in the SAP system to ensure that it is set up correctly, including eligibility criteria and date ranges.
  Verify Item Eligibility: Ensure that the items being purchased qualify for the bonus buy offer. Check the conditions such as minimum quantity or specific product categories.
  Check Date Validity: Confirm that the promotion is currently active and that the date range is valid.
  Stock Check: Ensure that the bonus buy items are in stock and available for the promotion.
  Review Customer Conditions: If applicable, check if there are any customer-specific conditions that might be preventing the selection of bonus buys.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on how to configure and troubleshoot promotions and bonus buys.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition) or VK31 (Maintain Condition) for managing promotions.
  SAP Notes: Check SAP Notes for any known issues or patches related to bonus buy promotions.
  User Roles and Authorizations: Ensure that the user has the necessary permissions to access and manage promotions in the system.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and setup of your SAP environment.