How To Fix VW696 - Shipment &1 is neither in the database nor in the archive

SAP Error Message - Details

• Message type: E = Error

• Message class: VW - Shipment Processing Output

• Message number: 696

• Message text: Shipment &1 is neither in the database nor in the archive

What causes this issue?

The system could not read shipment &V1& from the database nor stage it
from the <DS:GLOS.11B6DBF51F59D4119B540060B0671ACC>archive</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that the document number entered is correct. The required shipment
may already have been deleted.
If the shipment has already been archived and you want to access it
nonetheless, inform your system administrator.

Procedure for System Administrators

To display shipments from the archive using the shipment dialog, at
least one das <DS:GLOS.729B4CA2A619D311A1190060B0673A17>archive
information structure
</> must be active for the
<DS:GLOS.3526B454AFAB52B9E10000009B38F974>archiving object</>. You can
check the settings in the
<DS:GLOS.36C0319C310905B0E10000009B38F983>archiving information system
</> using transaction <DS:TRAN.SARI>SARI</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VW696 - Shipment &1 is neither in the database nor in the archive ?

  The SAP error message VW696, which states "Shipment &1 is neither in the database nor in the archive," typically occurs when you are trying to access a shipment that does not exist in the system. This can happen for several reasons, including:
  Causes:
  
  Incorrect Shipment Number: The shipment number you are trying to access may be incorrect or mistyped.
  Shipment Deletion: The shipment may have been deleted from the database and is not archived.
  Archiving Process: The shipment may have been archived, but the archive information is not accessible or the archiving process was not completed correctly.
  Authorization Issues: You may not have the necessary authorizations to view the shipment, leading to the perception that it does not exist.
  Database Issues: There may be issues with the database connection or integrity that prevent the system from retrieving the shipment.
  
  Solutions:
  
  Verify Shipment Number: Double-check the shipment number you are entering to ensure it is correct.
  Check Deletion Status: Confirm whether the shipment has been deleted. You can check with your SAP administrator or relevant team.
  Review Archiving Settings: If the shipment is supposed to be archived, check the archiving settings and ensure that the archive is accessible. You may need to consult with your SAP Basis team.
  Authorization Check: Ensure that you have the necessary permissions to access the shipment data. If not, contact your system administrator to obtain the required authorizations.
  Database Integrity Check: If you suspect a database issue, work with your IT team to check the database for integrity and connectivity issues.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VL03N (Display Outbound Delivery) or VT03N (Display Shipment) to check for the shipment.
  Archiving Information: If you are dealing with archived data, you may need to use transaction codes related to archiving, such as SARA (Archive Administration).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for relevant notes.
  Documentation: Review SAP documentation related to shipment processing and archiving to understand the expected behavior and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.