How To Fix VSCAN007 - Virus scan server &1 is not active (started externally)

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 007

• Message text: Virus scan server &1 is not active (started externally)

What causes this issue?

Virus scan server &V1& is not currently active.
The following message was generated during the connection test:
"&V2&&V3&&V4&".

System Response

Since this server is configured as an "externally started virus scan
server", the system cannot automatically perform a restert. There is
therefore no auto-reaction, by default.

How to fix this error?

Restart this virus scan server.

Procedure for System Administrators

A different MTE class is used in the CCMS for externally started virus
scan servers (VSCAN_SERVER_STATUS_ACTS instead of
VSCAN_SERVER_STATUS_ACTV).
You can therefore define your own auto-reaction method and enter it for
this MTE class. You can, for example, use this to send a mail or
trigger an external reaction.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.