How To Fix VSCAN007 - Virus scan server &1 is not active (started externally)

VSCAN007 - Overview

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 007

• Message text: Virus scan server &1 is not active (started externally)

What causes this issue?

Virus scan server &V1& is not currently active.
The following message was generated during the connection test:
"&V2&&V3&&V4&".

System Response

Since this server is configured as an "externally started virus scan
server", the system cannot automatically perform a restert. There is
therefore no auto-reaction, by default.

How to fix this error?

Restart this virus scan server.

Procedure for System Administrators

A different MTE class is used in the CCMS for externally started virus
scan servers (VSCAN_SERVER_STATUS_ACTS instead of
VSCAN_SERVER_STATUS_ACTV).
You can therefore define your own auto-reaction method and enter it for
this MTE class. You can, for example, use this to send a mail or
trigger an external reaction.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN007 - Virus scan server &1 is not active (started externally) ?

  The SAP error message VSCAN007 indicates that the virus scan server (VSS) is not active or has not been started properly. This error typically occurs when the SAP system is trying to communicate with the virus scan server, but it cannot establish a connection because the server is not running.
  
  Cause:
  
  Virus Scan Server Not Started: The virus scan server may not be running at all.
  
  Configuration Issues: There may be misconfigurations in the settings for the virus scan server in the SAP system.
  Network Issues: There could be network connectivity issues preventing the SAP system from reaching the virus scan server.
  Permissions Issues: The user under which the virus scan server is running may not have the necessary permissions to execute the required tasks.
  
  
  Solution:
  
  
  Start the Virus Scan Server:
  
  Ensure that the virus scan server is installed and configured correctly.
  Start the virus scan server manually. This can usually be done through the command line or a