How To Fix VSCAN006 - Virus scan server &1 is not active (application server)

VSCAN006 - Overview

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 006

• Message text: Virus scan server &1 is not active (application server)

What causes this issue?

Virus scan server &V1& is not currently active.
The following message was generated during the connection test:
"&V2&&V3&&V4&".

System Response

Since this server is configured as a "virus scan server started/stopped
by the application server", the system will now activate the CCMS
auto-reaction method that attempts to restart the server.

How to fix this error?

This message should no longer appear after a successful restart of the
virus scan server. Since the auto-reaction method and the CCMS monitor
are only activated at certain time intervals, there can be some time
before the successful restart and it being recorded in the CCMS. You
can find out how long this timeframe is from your administrator.

Procedure for System Administrators

If the restart is not successful, try to find out why the virus scan
server was not started. The virus scan server trace file can provide
clues to help you do this.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN006 - Virus scan server &1 is not active (application server) ?

  The SAP error message VSCAN006 indicates that the virus scan server (VSS) specified is not active on the application server. This error typically arises when the SAP system is configured to use a virus scanning service for file uploads or downloads, but the service is not running or not properly configured.
  
  Cause:
  
  Virus Scan Server Not Running: The virus scan server may not be started or is not running on the specified application server.
  
  Configuration Issues: The configuration settings for the virus scan server in the SAP system may be incorrect.
  Network Issues: There may be network connectivity issues preventing the application server from communicating with the virus scan server.
  Authorization Issues: The user or service account may not have the necessary permissions to access the virus scan server.
  
  
  Solution:
  
  
  Start the Virus Scan Server:
  
  Ensure that the virus scan server is installed and running. You can check the status of the virus scan server using the SAP