How To Fix VSCAN003 - Virus scan servers

VSCAN003 - Overview

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 003

• Message text: Virus scan servers

What causes this issue?

This entry represents a virus scan server that is monitored by this
application server. You can use this status attribute to determine
whether this virus scan server is started and stopped by the application
server or whether it is a self-starter.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN003 - Virus scan servers ?

  The SAP error message VSCAN003 typically indicates an issue with the virus scan server configuration or its connectivity. This error can occur when the SAP system is unable to communicate with the virus scan server, which is responsible for scanning files for viruses before they are processed by the SAP system.
  
  Cause:
  
  Network Issues: There may be network connectivity problems between the SAP application server and the virus scan server.
  Configuration Errors: The virus scan server may not be properly configured in the SAP system.
  Service Availability: The virus scan server may be down or not running.
  Firewall Restrictions: Firewalls may be blocking the communication between the SAP system and the virus scan server.
  Incorrect Virus Scan Server Settings: The settings in the SAP system for the virus scan server may be incorrect or incomplete.
  
  
  Solution:
  
  Check Network Connectivity: Ensure that the SAP application server can reach the virus scan server. You can use tools like ping or