How To Fix VSCAN001 - Virus scan provider utilization

VSCAN001 - Overview

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 001

• Message text: Virus scan provider utilization

What causes this issue?

The utilization of the virus scan server describes the percentage share
of the scan instances that this server provides that are occupied.
This value is a snapshot. It is therefore only of limited use for
performance evaluation, since statistics such as the response time of
the virus scan server are not included.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN001 - Virus scan provider utilization ?

  The SAP error message VSCAN001 indicates that the virus scan provider is not being utilized properly or is not available. This message typically arises in the context of SAP systems that are configured to use a virus scanning solution to scan files for malware before they are processed by the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause
  
  
  Configuration Issues: The virus scan provider may not be correctly configured in the SAP system. This could be due to incorrect settings in the SAP system or the virus scan software.
  Service Unavailability: The virus scan service may not be running or may be unreachable due to network issues or service downtime.
  Authorization Issues: The user or the system may not have the necessary permissions to access the virus scan provider.
  Compatibility Issues: The version of the virus scan software may not be compatible with the SAP system version.
  Resource Limitations: The virus