How To Fix VSCAN002 - Virus scan servers monitored by this application server

VSCAN002 - Overview

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 002

• Message text: Virus scan servers monitored by this application server

What causes this issue?

The virus scan servers that are monitored by this application server
are listed under this node.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

VSCAN002 - Details

• The SAP error message VSCAN002 indicates that the virus scan servers monitored by the application server are not available or not functioning correctly. This error typically arises in environments where SAP systems are configured to use virus scanning for file uploads and downloads to ensure security.
  
  Cause:
  
  Virus Scan Server Unavailability: The virus scan server may be down or not reachable from the SAP application server.
  Network Issues: There could be network connectivity issues preventing the application server from communicating with the virus scan server.
  
  Configuration Issues: The configuration settings for the virus scan server in the SAP system may be incorrect or incomplete.
  Service Not Running: The virus scan service on the server may not be running or may have crashed.
  Firewall Restrictions: Firewalls or security settings may be blocking the communication between the SAP application server and the virus scan server.
  
  
  Solution:
  
  Check Virus Scan Server Status: Ensure that the virus scan server is up and