How To Fix VSB005 - Billing document &1 was cancelled

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 005

• Message text: Billing document &1 was cancelled

What causes this issue?

During the restart of the processing step the system determined that
billing document &V1& (or at least item &V2&), that was determined
during the first processing step run, has been cancelled in the
meantime.

System Response

Processing ends. The processing step can therefore not be executed
automatically.

How to fix this error?

You have to manually determine and post documents to be created
(clearing documents or new open items). You have to deactivate the entry
that exists and that cannot be posted automatically.
In order to complete the transfer, you can restart the processing step
for the transfer of remaining documents.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSB005 - Billing document &1 was cancelled ?

  The SAP error message VSB005 indicates that a billing document has been cancelled. This message typically arises in the context of billing processes within SAP, particularly in the Sales and Distribution (SD) module. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  
  Cancellation of Billing Document: The most straightforward cause is that the billing document referenced by the message has been cancelled. This could happen due to various reasons, such as:
  
  A manual cancellation by a user.
  An automatic cancellation due to changes in the underlying sales order or delivery.
  A reversal process initiated for correcting billing errors.
  
  
  
  Document Status: The billing document may have a status that indicates it is no longer valid for processing, which can prevent further actions from being taken on it.
  
  
  Dependencies on Other Documents: If the billing document is linked to other documents (like sales orders or deliveries), changes or cancellations in those documents can lead to the cancellation of the billing document.
  
  
  Solution:
  
  
  Check Document Status: Verify the status of the billing document in the SAP system. You can do this by using transaction codes like VF03 (Display Billing Document) to see if the document is indeed cancelled.
  
  
  Review Cancellation Reasons: If the document is cancelled, check the reason for cancellation. This can often be found in the document history or logs.
  
  
  Recreate the Billing Document: If the cancellation was not intended, you may need to recreate the billing document. This can be done by referencing the original sales order or delivery.
  
  
  Consult with Users: If the cancellation was done by a user, consult with them to understand why it was cancelled and if it needs to be reversed.
  
  
  Check for Related Documents: Ensure that any related documents (like sales orders or deliveries) are in the correct status and have not been cancelled or changed in a way that affects the billing document.
  
  
  System Configuration: If this issue occurs frequently, it may be worth reviewing the system configuration and business processes to ensure that they align with the intended workflow.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  VF03: Display Billing Document
  VA03: Display Sales Order
  VL03N: Display Outbound Delivery
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to billing document cancellations.
  
  
  User Documentation: Review user manuals or training materials related to billing processes in SAP to ensure that users are aware of how to handle billing documents properly.
  
  
  Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  By following these steps, you should be able to diagnose and address the issue related to the VSB005 error message effectively.