How To Fix VSB003 - Invalid order reason used in self-billing procedure

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 003

• Message text: Invalid order reason used in self-billing procedure

What causes this issue?

One or more order reasons have been specified in Customizing that, by
definition, cannot be used in the credit memo process.
Both value-based relevant reasons must be set up as reasons that can be
used in retroactive billing.
Both value and quantity-based relevant reasons have to be flagged as
retroactive billing reasons.
The following reasons do not meet these prerequisities:
&V1& - Reason for automatic clearing posting (value-based)
&V2& - Reason for automatic clearing posting (quantity/value-based)
&V3& - Reason for new open item (value-based)
&V4& - Reason for new open item s (quantity/value-based)

System Response

The system does not permit further processing with these reasons.

How to fix this error?

Select other order reasons in the <DS:TRAN.OVD4>general parameters</>
for credit memo request process, or flag the <DS:TRAN.OVAU>order reasons
</> that have been set, so that they are suitable for the credit memo
process.
After the order reasons have been corrected, you have to restart the
respective step in the credit memo process again.
If the error occurred during the verification step, then you have to
trigger the verification step again.
If the error occurred during the processing step, then you have to
trigger the processing step again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.