How To Fix VSB001 - Document found via restart

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 001

• Message text: Document found via restart

What causes this issue?

The billing document could not be created when the processing step was
first executed. A restart of the processing step was executed.
During this process, the system determined that this claim had already
been billed. A new billing document was not created. The number of the
billing document was taken from the document flow.
No further messages have been logged for this reason.
The processing step restart took place on &V1& at &V2&.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSB001 - Document found via restart ?

  The SAP error message VSB001 ("Document found via restart") typically occurs in the context of document processing in SAP, particularly when dealing with document flow or document management systems. This error indicates that a document that was expected to be processed is already present in the system, which can lead to issues with document handling or processing.
  Cause:
  
  Duplicate Document: The error often arises when there is an attempt to process a document that has already been processed or is currently being processed.
  System Restart: If the system was restarted or if there was an interruption in processing, the system may have retained a reference to the document, leading to this error.
  Concurrency Issues: Multiple users or processes trying to access or modify the same document simultaneously can trigger this error.
  Incomplete Document Processing: If a document was not fully processed due to an error or interruption, the system may still recognize it as being in a processing state.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. If it is already processed, you may need to proceed with the next steps in your workflow.
  Restart the Process: If the document is stuck in a processing state, you may need to restart the document processing or the related transaction.
  Clear Locks: If the document is locked by another user or process, you may need to wait for the lock to be released or manually clear it if you have the necessary permissions.
  Review Logs: Check the application logs or system logs for any additional error messages or warnings that could provide more context about the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific module you are working with for any known issues or patches.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SM12 (to check for locks) or SM21 (to view system logs).
  SAP Notes: Search for SAP Notes related to the error message VSB001 for any specific fixes or recommendations provided by SAP.
  User Permissions: Ensure that you have the necessary permissions to access and modify the documents in question, as permission issues can also lead to errors.
  
  By following these steps, you should be able to diagnose and resolve the VSB001 error in your SAP environment.