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How To Fix VS107 - Customer &1 is not defined; check your entry


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VS - SD Master data

  • Message number: 107

  • Message text: Customer &1 is not defined; check your entry

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VS107 - Customer &1 is not defined; check your entry ?

    The SAP error message VS107, which states "Customer &1 is not defined; check your entry," typically occurs when you are trying to process a transaction that involves a customer that is not recognized in the system. This can happen in various modules, such as Sales and Distribution (SD) or Financial Accounting (FI).

    Causes:

    1. Customer Not Created: The customer you are trying to use has not been created in the system.
    2. Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
    3. Customer Status: The customer may be inactive or blocked in the system.
    4. Data Not Extended: The customer may not have the necessary data extended for the specific area you are working in (e.g., sales area).
    5. Company Code Issues: The customer may not be assigned to the relevant company code.

    Solutions:

    1. Check Customer Creation:

      • Go to the transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial) and enter the customer number to verify if it exists.
      • If the customer does not exist, you will need to create it using transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
    2. Verify Customer Number:

      • Double-check the customer number you entered for any typographical errors.
    3. Check Customer Status:

      • Ensure that the customer is not blocked or inactive. You can check this in the customer master data.
    4. Extend Customer Data:

      • If the customer exists but is not extended for the required sales area or company code, you can extend the customer data using transaction code XD02 (Change Customer) or FD02 (Change Customer - Financial).
    5. Company Code Assignment:

      • Ensure that the customer is assigned to the correct company code. This can be checked in the customer master data.

    Related Information:

    • Transaction Codes:

      • XD01: Create Customer
      • XD02: Change Customer
      • XD03: Display Customer
      • FD01: Create Customer (Financial)
      • FD02: Change Customer (Financial)
      • FD03: Display Customer (Financial)
    • User Authorizations: Ensure that you have the necessary authorizations to create or modify customer data.

    • Consult Documentation: If you are unsure about the customer creation process or the required fields, refer to the SAP documentation or consult with your SAP administrator.

    By following these steps, you should be able to resolve the VS107 error and successfully process your transaction involving the customer.

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