How To Fix VP198 - No customer master record exists for payer &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VP - Vertriebsbelegpartner

  • Message number: 198

  • Message text: No customer master record exists for payer &

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  • What is the cause and solution for SAP error message VP198 - No customer master record exists for payer & ?

    Certainly! Here's a detailed explanation for the SAP error message VP198 - No customer master record exists for payer &:


    Error Message

    VP198: No customer master record exists for payer &


    Cause

    This error occurs when the system tries to process a transaction (such as billing, sales order, or credit management) involving a payer but cannot find a corresponding customer master record for that payer in the system.

    • The payer is a business partner responsible for payment, and their customer master data must exist in the system.
    • The system looks for the payer's customer master record in the relevant company code and sales area.
    • If the payer's customer master record is missing or not properly maintained, this error is triggered.

    When Does It Occur?

    • During sales order processing, billing, or credit management when the payer is specified.
    • When the system tries to determine the payer for a transaction but cannot find the master data.
    • In credit management checks or dunning runs where payer data is required.
    • When integrating FI-AR (Accounts Receivable) and SD (Sales and Distribution) modules, and the payer is not maintained correctly.

    Solution

    1. Check if the payer customer master record exists:

      • Use transaction XD03 (Display Customer) or FD03 to verify if the payer's customer master record exists.
      • Make sure the customer master record is created for the correct company code and sales area.
    2. Create or maintain the payer customer master record:

      • If the payer does not exist, create the customer master record using XD01 (Create Customer).
      • Ensure that the payer role is properly assigned and maintained in the customer master.
    3. Verify the payer assignment in the sales document:

      • Check the sales order or billing document to ensure the payer is correctly assigned.
      • If the payer is derived from the sold-to party or another partner function, verify partner determination procedures.
    4. Check partner functions and partner determination procedures:

      • Use transaction VOPA to check partner determination procedures.
      • Ensure that the payer partner function is correctly configured and assigned.
    5. Check integration settings:

      • Verify that the customer master record is properly linked to FI (Financial Accounting) and SD (Sales and Distribution).
      • Ensure that the payer is assigned to the correct company code and sales area.
    6. Check for data inconsistencies:

      • Sometimes, inconsistencies between customer master data and transaction data cause this error.
      • Run consistency checks or use transaction SE16 to check tables like KNA1 (General Data), KNB1 (Company Code Data), and KNVP (Sales Data).

    Related Information

    • Transaction codes:

      • XD01 - Create Customer (Centrally)
      • XD03 - Display Customer
      • FD03 - Display Customer (Accounting)
      • VOPA - Partner Determination Procedures
      • SE16 / SE16N - Data Browser for table checks
    • Tables involved:

      • KNA1 - General Customer Data
      • KNVP - Customer Master Partner Functions
      • KNB1 - Customer Master Company Code Data
    • Notes and SAP documentation:

      • SAP Notes related to customer master data and partner functions may provide additional insights.
      • Check SAP Help Portal for detailed configuration of partner determination and customer master data.

    Summary

    The error VP198 indicates that the system cannot find a customer master record for the specified payer. To resolve it, ensure the payer exists as a customer in the system with the correct company code and sales area data, and verify that partner functions and determination procedures are correctly configured.


    If you need help with specific steps or transactions, feel free to ask!

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