How To Fix VP199 - No customer master record exists for sold-to party &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VP - Vertriebsbelegpartner

  • Message number: 199

  • Message text: No customer master record exists for sold-to party &

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  • What is the cause and solution for SAP error message VP199 - No customer master record exists for sold-to party & ?

    SAP Error Message:
    VP199 - No customer master record exists for sold-to party &


    Cause:

    This error occurs when the system cannot find a valid customer master record for the sold-to party specified in a sales document or transaction. The sold-to party is the customer who places the order, and the system requires a corresponding customer master record in the relevant sales area (Sales Organization, Distribution Channel, Division) to process the transaction.

    Common reasons include:

    • The customer master record does not exist in the system.
    • The customer master record exists but is not maintained for the sales area (Sales Org/Dist. Channel/Division) used in the transaction.
    • The customer number entered is incorrect or does not correspond to a valid sold-to party.
    • The customer master record is blocked or incomplete for sales processing.

    Solution:

    1. Check Customer Master Record:

      • Use transaction XD03 (Display Customer) or VD03 (Display Customer - Sales Area) to verify if the customer master record exists.
      • Confirm that the customer is maintained as a sold-to party in the relevant sales area.
    2. Maintain Customer Master Record:

      • If the customer master record does not exist, create it using XD01 (Create Customer) or VD01 (Create Customer - Sales Area).
      • If the customer exists but not for the required sales area, extend the customer master record to the sales area using XD02 or VD02.
    3. Verify Sales Area Data:

      • Ensure that the sales organization, distribution channel, and division in the sales document match those maintained in the customer master record.
    4. Check for Blocks or Incomplete Data:

      • Verify that the customer is not blocked for sales or billing.
      • Ensure all mandatory fields in the customer master are properly maintained.
    5. Correct Customer Number:

      • Confirm that the customer number entered in the sales document is correct and corresponds to a valid sold-to party.

    Related Information:

    • Transaction Codes:

      • XD01 / XD02 / XD03 — Create / Change / Display Customer (General Data)
      • VD01 / VD02 / VD03 — Create / Change / Display Customer (Sales Area Data)
      • VA01 — Create Sales Order (where error might occur)
    • Tables:

      • KNA1 — General Customer Data
      • KNVV — Customer Sales Data (Sales Area Data)
    • Notes:

      • The sold-to party is mandatory for sales order processing.
      • The error message is often encountered during sales order creation or processing.
      • Ensure integration between Customer Master and Sales & Distribution modules is consistent.

    Summary:
    The VP199 error indicates that the system cannot find a valid customer master record for the sold-to party in the specified sales area. To resolve, verify and maintain the customer master record correctly for the sales area involved in the transaction.

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