How To Fix VN373 - Mail text/Mail title of output type & in language & cannot be read

SAP Error Message - Details

• Message type: E = Error

• Message class: VN - Nachrichtensteuerung

• Message number: 373

• Message text: Mail text/Mail title of output type & in language & cannot be read

What causes this issue?

For the specified language, no mail text or mail title has been
maintained for the output type.

System Response

The system does not create a reference mail object for this condition
record. Therefore, you cannot maintain attributes for this mail output.

How to fix this error?

Check the language that you entered and Customizing for the output
type.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VN373 - Mail text/Mail title of output type & in language & cannot be read ?

  The SAP error message:
  VN373: Mail text/Mail title of output type & in language & cannot be read
  
  Cause:
  This error occurs when the system tries to generate or send an output (such as an email or printout) using a specific output type and language, but it cannot find the corresponding mail text or mail title in the system. Essentially, the mail text or mail title for the output type in the specified language is missing or not maintained.
  
  Explanation:
  
  Output type: This is the type of message or document output (e.g., order confirmation, delivery note, invoice).
  Mail text / Mail title: These are the email body text and subject line templates used when sending the output via email.
  Language: The language in which the mail text/title should be available.
  
  If the mail text or mail title is not maintained for the output type in the required language, SAP cannot generate the email content, resulting in this error.
  
  Solution:
  
  
  Check and maintain mail texts and mail titles:
  
  Go to transaction NACE (or SPRO ? Output Control settings).
  Select the application area relevant to your output (e.g., V1 for Purchase Orders, V2 for Purchase Requisitions, EF for Invoices, etc.).
  Choose the output type mentioned in the error message.
  Click on Processing routines or Form routines to check the mail text and mail title.
  Maintain the mail text and mail title for the output type in the required language.
  
  
  
  Maintain mail texts in transaction SO10:
  
  Sometimes mail texts are maintained as standard texts in SO10.
  Check if the mail text or mail title is linked to a standard text.
  If missing, create or translate the standard text in the required language.
  
  
  
  Check language settings:
  
  Verify that the language in which the mail text is required is supported and maintained.
  If the language is not maintained, either maintain the mail text in that language or change the output language to a supported one.
  
  
  
  Transport and system consistency:
  
  If texts were recently created or changed, ensure they are transported properly to the system where the error occurs.
  
  
  
  
  Related Information:
  
  Transaction NACE: Used for output determination and maintenance of output types.
  Transaction SO10: Used to maintain standard texts.
  Output types: Defined per application and control how documents are output (print, email, fax).
  Language-dependent texts: Mail texts and titles must be maintained for each language used in output processing.
  SAP Notes: Sometimes SAP provides notes for specific output type issues.
  
  
  Summary:
  The error VN373 indicates missing mail text or mail title for a specific output type and language. To fix it, maintain the required mail texts and titles in the output configuration (NACE) and ensure they exist in the required language (possibly via SO10). This will allow SAP to generate the email content properly and avoid the error.
  
  If you need help with specific steps or screenshots, please let me know!