How To Fix VN375 - There is no text for the mail output

SAP Error Message - Details

• Message type: E = Error

• Message class: VN - Nachrichtensteuerung

• Message number: 375

• Message text: There is no text for the mail output

What causes this issue?

No text has been stored for the processed mail output.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Display:
You do not have to do anything.
Change:
Sent output (VSTAT = '1' or '2') - You do not have to do anything.
Output to be sent (VSTAT = '0') - You can add the text in the
OFFICE screen.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message VN375 - There is no text for the mail output ?

  SAP Error Message:
  
  VN375 - There is no text for the mail output
  
  Cause:
  The error message VN375 occurs when the system tries to generate or send a mail output (such as an email notification or print output) related to a vendor or purchasing document, but it cannot find the required text or message body for the mail output. This typically means that the output type configured for the document does not have an associated text form or the text form is empty.
  
  Explanation:
  
  In SAP, output messages (like emails, printouts, faxes) are generated based on output types configured in the system.
  Each output type can be linked to a form or text template that contains the content of the message.
  If the system cannot find this text or form, or if the text is empty, it raises the VN375 error.
  This often happens in purchasing documents (e.g., Purchase Orders) when the output determination is set to send an email but the email text is missing.
  
  
  Common Scenarios:
  
  Output type configured for email but no text form assigned.
  Text form assigned but the text is empty or not maintained.
  Output determination procedure is incomplete or incorrect.
  Missing or incorrect partner functions or communication details.
  
  
  Solution:
  
  
  Check Output Type Configuration:
  
  Go to transaction NACE (or SPRO ? Materials Management ? Purchasing ? Messages ? Output Control).
  Select the application (e.g., EF for Purchase Orders).
  Check the output type used for mail output.
  Verify that a form or text is assigned to the output type.
  
  
  
  Maintain Text for the Output:
  
  Use transaction ME23N (Display Purchase Order) or relevant transaction.
  Go to the output message tab.
  Check if the output message has text maintained.
  If not, maintain the text manually or ensure the form assigned to the output type generates the text.
  
  
  
  Check Form/Text Templates:
  
  Verify the form or smart form assigned to the output type.
  Ensure the form is active and contains the necessary text.
  If using Smart Forms or Adobe Forms, check that the form logic correctly generates the text.
  
  
  
  Output Determination:
  
  Verify that output determination is correctly set up.
  Check partner functions and communication details (email addresses).
  Ensure the output type is triggered correctly.
  
  
  
  Test Output:
  
  Use transaction ME9F (Message Output for Purchase Orders) to test the output.
  Check if the mail output is generated with text.
  
  
  
  
  Additional Notes:
  
  Sometimes, the error can be caused by missing or incorrect partner communication data (e.g., missing email address).
  If the output is generated via workflow or custom program, check the program logic for text generation.
  Check SAP Notes for any known issues related to the specific SAP release.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  No text or form assigned to the mail output type, or text is empty.
  
  
  Solution
  Assign/maintain text or form for the output type; verify output determination and partner data.
  
  
  Transactions
  NACE (Output config), ME23N (PO display), ME9F (Output processing)
  
  
  Related Info
  Check forms (Smart Forms/Adobe Forms), partner communication data, output determination setup
  
  
  
  
  If you need help with specific steps or configuration, please provide details about the document type, output type, and SAP system version.