How To Fix VN377 - Mail text for application &, output type &, language & not found

SAP Error Message - Details

• Message type: E = Error

• Message class: VN - Nachrichtensteuerung

• Message number: 377

• Message text: Mail text for application &, output type &, language & not found

What causes this issue?

The language was changed. Therefore the system tried to read the text
for the specified combination of application/output type/language.
The system could not find this text.

System Response

The TEMPLATE object (condition record maintenance) or the MESSAGE
object (output processing) has not changed. This means that it is not
filled with new text.

How to fix this error?

Reset the language or output type.
Select a language or an output type for which a text has been
maintained.
Maintain the required mail text in Customizing for output control.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VN377 - Mail text for application &, output type &, language & not found ?

  Certainly! Here's a detailed explanation for the SAP error message VN377: "Mail text for application &, output type &, language & not found":
  
  Error Message
  VN377: Mail text for application &, output type &, language & not found
  
  Cause
  This error occurs when SAP tries to send an email (usually as part of output processing, e.g., for purchase orders, invoices, or other documents) but cannot find the corresponding mail text in the system for the specified:
  
  Application (e.g., purchasing, billing)
  Output type (e.g., NEU for purchase order output)
  Language (the language in which the mail text should be sent)
  
  The mail text is a predefined text template used to generate the body of the email. If this text is missing or not maintained for the combination of application, output type, and language, SAP cannot generate the email content, resulting in this error.
  
  Where is this mail text maintained?
  Mail texts are maintained in transaction SO10 (Standard Texts) or via the output management customizing depending on the SAP version and output method used.
  For classic output types (Nast-based output), mail texts are maintained in:
  
  Transaction SO10 (Standard Texts)
  Or via NACE (Output Types) customizing, where the mail text ID is assigned.
  
  For newer output management (BRF+ or condition-based output), mail texts might be maintained differently, but the principle is the same.
  
  Solution
  
  
  Identify the Application, Output Type, and Language:
  
  Check the error message details or the output log to find the exact application, output type, and language for which the mail text is missing.
  
  
  
  Maintain the Mail Text:
  
  Go to transaction SO10.
  Enter the mail text name (usually the output type or a related text ID).
  If the text does not exist, create a new standard text.
  Enter the mail body content that should be sent.
  Save the text.
  
  
  
  Assign the Mail Text to the Output Type:
  
  Go to transaction NACE.
  Select the relevant application (e.g., EF for purchasing).
  Choose the output type.
  Check the mail text ID assigned in the output type configuration.
  Ensure that the mail text ID corresponds to the text maintained in SO10.
  
  
  
  Check Language Settings:
  
  Make sure the mail text exists in the language required.
  If not, create the mail text in the required language.
  
  
  
  Test the Output Again:
  
  Re-trigger the output to verify that the mail text is now found and the email is generated successfully.
  
  
  
  
  Additional Information
  
  
  Output Types and Mail Texts:
  Output types control how documents are output (print, fax, email). Each output type can have a mail text assigned for email outputs.
  
  
  Language Dependency:
  SAP searches for the mail text in the language of the recipient or the document. If the mail text is missing in that language, the error occurs.
  
  
  New Output Management:
  In newer SAP systems (S/4HANA), output management might be handled via BRF+ or condition-based output, and mail texts might be maintained differently (e.g., via email templates).
  
  
  Authorization:
  Ensure you have authorization to maintain standard texts (SO10) and output customizing (NACE).
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Mail text missing for given application, output type, and language.
  
  
  Solution
  Maintain the mail text in SO10 and assign it correctly in NACE.
  
  
  Transaction
  SO10 (Standard Texts), NACE (Output Types)
  
  
  Check
  Application, output type, language, mail text ID assignment
  
  
  
  
  If you provide the exact application, output type, and language, I can help you with more specific steps or text IDs to check.