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How To Fix VN371 - Dummy recipient for output


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VN - Nachrichtensteuerung

  • Message number: 371

  • Message text: Dummy recipient for output

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message VN371 - Dummy recipient for output ?

    Certainly! Here's a detailed explanation regarding the SAP error message VN371 - Dummy recipient for output:


    SAP Error Message: VN371 - Dummy recipient for output


    Cause:

    The error message VN371 occurs when the system tries to process an output (such as a purchase order, invoice, or other document output) but finds that the recipient address or partner information is missing or incomplete. Specifically, the system identifies a "dummy" recipient, meaning the output medium (e.g., print, email, EDI) does not have a valid recipient address or partner assigned.

    This typically happens because:

    • The partner function required for output processing is not maintained or is incomplete.
    • The output determination procedure cannot find a valid recipient address.
    • The partner master data lacks the necessary communication details (e.g., email, fax, or print address).
    • The output medium is set to a method that requires a recipient, but no valid recipient is assigned.
    • The output condition record is incomplete or incorrectly maintained.

    Where it occurs:

    • During output processing in Purchasing (PO outputs)
    • Invoice outputs
    • Delivery or billing document outputs
    • Any output message determination where recipient data is mandatory

    Solution:

    1. Check Partner Functions:

      • Verify that the partner functions relevant to the output type are correctly maintained in the document.
      • For example, in a Purchase Order, check the vendor master and PO partner tab to ensure the correct partner function (e.g., ordering address, invoicing party) is assigned.
    2. Maintain Partner Addresses:

      • Ensure that the partner master data contains valid and complete address and communication details.
      • For output via email, fax, or EDI, check that the email address, fax number, or EDI partner ID is maintained.
    3. Review Output Condition Records:

      • Check the output determination procedure and condition records to ensure that the output type is correctly configured and linked to the appropriate partner function.
      • Use transaction NACE (or the relevant output configuration transaction) to review output types and partner assignments.
    4. Check Output Medium:

      • Verify that the output medium (print, email, EDI, etc.) is appropriate and that the recipient data is available for that medium.
      • For example, if the output medium is email, but no email address is maintained, the system will throw this error.
    5. Update or Correct Partner Data:

      • If the partner data is missing or incorrect, update it in the vendor master or customer master as applicable.
      • For PO outputs, use transaction XK02 or MK02 to update vendor master data.
    6. Test Output:

      • After corrections, reprocess the output to confirm that the error no longer occurs.

    Additional Information:

    • Message Class: VN (Purchasing)
    • Message Number: 371
    • Transaction Codes to check:
      • NACE – Output determination
      • ME23N – Display Purchase Order (check output)
      • XK03 / MK03 – Display Vendor Master
      • WE02 / WE05 – IDoc monitoring (if output is via EDI)
    • Related Notes:
      • Sometimes, SAP Notes related to output determination and partner functions may provide additional fixes or patches.
      • Check OSS Notes if the problem persists after data correction.

    Summary:

    Aspect Details
    Cause Missing or incomplete recipient/partner data for output processing
    Effect Output cannot be processed; system shows "Dummy recipient for output" error
    Solution Maintain correct partner functions, addresses, communication data, and output condition
    Key Transactions NACE, ME23N, XK02, MK02, WE02

    If you need help with a specific scenario or transaction, please provide more details!

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