How To Fix VN363 - Error when creating mail data

SAP Error Message - Details

• Message type: E = Error

• Message class: VN - Nachrichtensteuerung

• Message number: 363

• Message text: Error when creating mail data

What causes this issue?

During the creation of the mail data, an error occured:
during condition record maintenance (creation of the TEMPLATE)
during output processing (creation of the MESSAGE object)

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

RESET N2
Delete the condition record and create it again.
Repeat or change the output.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VN363 - Error when creating mail data ?

  SAP Error Message:
  VN363 - Error when creating mail data
  
  
  Cause:
  The error message VN363 typically occurs during the process of creating or sending mail data in SAP, often related to the Vendor Master or purchasing documents when the system tries to generate or send email notifications. The root causes can include:
  
  Incorrect or incomplete email address in the vendor master data or related business partner data.
  Missing or incorrect configuration in the SAPconnect (SCOT) settings.
  Issues with the communication method or medium setup for sending emails.
  Problems with the mail server connection or SMTP configuration.
  Missing or incorrect entries in the communication data (e.g., partner profiles, output types).
  Authorization issues preventing the creation or sending of mail data.
  
  
  
  Solution:
  To resolve the VN363 error, follow these steps:
  
  
  Check Vendor Master Data:
  
  Verify that the vendor’s email address is correctly maintained in the vendor master (transaction XK03 or FK03).
  Ensure the email address is in a valid format.
  
  
  
  Verify Communication Settings:
  
  Check the output type configuration