How To Fix VN364 - Error when deleting mail data

VN364 - Overview

• Message type: E = Error

• Message class: VN - Nachrichtensteuerung

• Message number: 364

• Message text: Error when deleting mail data

What causes this issue?

When you deleted the mail data, an error occured:
a) when you deleted the MESSAGE object template during condition record
maintenance.
b) when you deleted the MESSAGE object to be sent during output
processing.

How to fix this error?

This error can have two reasons:
a) The object has been deleted in the meanwhile - no action is
necessary.
b) There is no basic problem with processing objects. If this
error often occurs, you should inform your system administrator.

Error message extract from SAP system. Copyright SAP SE.

VN364 - Details

• Certainly! Here's a detailed explanation regarding the SAP error message VN364 related to deleting mail data:
  
  SAP Error Message: VN364
  Text: Error when deleting mail data
  
  
  Cause:
  The error VN364 typically occurs when there is an attempt to delete mail data (such as SAPoffice messages or workflow mails) but the system encounters an issue. Common causes include:
  
  Inconsistent or locked mail data: The mail data might be locked by another process or user, preventing deletion.
  Authorization issues: The user attempting the deletion may lack the necessary authorizations.
  Database inconsistencies: The mail data might be partially deleted or corrupted in the database.
  Technical problems: Issues with the SAPoffice or workflow mail system, such as incomplete cleanup or background job failures.
  Dependent objects: The mail data might be linked to other objects or processes that prevent deletion.
  
  
  
  Solution:
  To resolve the VN364 error, consider the following steps:
  
  
  Check authorizations:
  
  Ensure the user has the required authorizations to delete mail data.
  Relevant authorization objects include S_BCS (SAPoffice)