How To Fix VN361 - Mail data cannot be read

VN361 - Overview

• Message type: E = Error

• Message class: VN - Nachrichtensteuerung

• Message number: 361

• Message text: Mail data cannot be read

What causes this issue?

When the system read the mail data, an error occured. The relevant
template MESSAGE object does not exist or the relevant attributes
cannot be read.

How to fix this error?

If you want to maintain attributes for this mail output, delete the
relevant condition record and create it again.

Error message extract from SAP system. Copyright SAP SE.

VN361 - Details

• The SAP error message VN361 - Mail data cannot be read typically occurs in the context of vendor master data or when processing vendor-related correspondence or mail functions in SAP.
  
  
  Cause:
  The error VN361 usually indicates that the system is unable to read or retrieve the mail data associated with a vendor. This can happen due to several reasons:
  
  The mail data (such as email address or communication details) for the vendor is missing or incomplete in the vendor master record.
  The communication type or medium for the vendor is not maintained properly.
  There might be inconsistencies or missing entries in the communication data tables (e.g., ADR6 for email addresses).
  Authorization issues or system inconsistencies preventing access to the mail data.
  Custom enhancements or user exits that handle mail data retrieval might be causing errors.
  
  
  
  Solution:
  To resolve the VN361 error, you can follow these steps:
  
  
  Check Vendor Master Communication Data:
  
  Go to transaction XK03 (Display Vendor) or FK03.
  Enter the vendor