How To Fix VM015 - SAP Credit Management is active

SAP Error Message - Details

• Message type: E = Error

• Message class: VM - SD: Credit Limit Check

• Message number: 015

• Message text: SAP Credit Management is active

What causes this issue?

SAP Credit Management is active.
Report &V1& cannot be executed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Instead, call up report
,, &V2&
,, &V3&

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VM015 - SAP Credit Management is active ?

  The SAP error message VM015 indicates that "SAP Credit Management is active." This message typically arises when there are issues related to credit checks in the SAP system, particularly when the system is configured to use SAP Credit Management (either in the classic or the new version).
  Cause:
  The error can occur due to several reasons, including:
  
  Credit Limit Exceeded: The customer has exceeded their credit limit, and the system is preventing further transactions.
  Credit Management Configuration: There may be issues with the configuration of credit management settings in the system.
  Customer Master Data: The customer master data may not be correctly set up, or the credit management settings for the customer may not be properly defined.
  Credit Control Area: The credit control area may not be correctly assigned to the customer or may not be configured properly.
  Integration Issues: There may be integration issues between SAP modules (like SD and FI) that affect credit management.
  
  Solution:
  To resolve the VM015 error, you can take the following steps:
  
  
  Check Customer Credit Limit:
  
  Go to the customer master data (transaction code XD03 or VD03) and check the credit limit assigned to the customer.
  If the limit is exceeded, you may need to adjust the limit or review the customer's outstanding payments.
  
  
  
  Review Credit Management Configuration:
  
  Check the configuration settings for credit management in the SPRO transaction (path: SPRO -> Financial Accounting -> Accounts Receivable -> Credit Management).
  Ensure that the credit control area is correctly set up and assigned to the relevant customers.
  
  
  
  Update Customer Master Data:
  
  Ensure that the customer master data is complete and accurate, especially the credit management-related fields.
  Check if the customer is flagged for credit management and that the necessary credit information is maintained.
  
  
  
  Analyze Credit Control Area:
  
  Verify that the credit control area is correctly assigned to the customer and that it is active.
  Ensure that the credit management settings for the control area are correctly configured.
  
  
  
  Check for Integration Issues:
  
  If there are integration issues, review the settings in the relevant modules (like Sales and Distribution, Financial Accounting) to ensure they are correctly linked.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to credit management for specific guidance on configuration and troubleshooting.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer Credit Management), FD33 (Display Customer Credit Management), and VK11 (Create Pricing Condition) for managing credit-related settings.
  SAP Notes: Check for any SAP Notes related to credit management issues that may provide additional insights or patches.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform credit management tasks.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the VM015 error in SAP Credit Management.