How To Fix VM010 - Credit check SAP Credit Management failed &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: VM - SD: Credit Limit Check

• Message number: 010

• Message text: Credit check SAP Credit Management failed &1 &2

Results of Credit Limit Check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | | |
| | | | | | | | | | | ----> SAP Credit Management
| | | | | | | | | | ------> User Exit 3
| | | | | | | | | --------> User Exit 2
| | | | | | | | ----------> User Exit 1
| | | | | | | ------------> Max. Dunning Level
| | | | | | --------------> Oldest Open Item
| | | | | ----------------> Open Items
| | | | ------------------> Next Check Date
| | | --------------------> Critical Fields
| | ----------------------> Amount
| ------------------------> Dyn. Credit Limit Check
--------------------------> Stat. Credit Limit Check
' ' - Check Deactivated
'OK ' - Check Successful
'NOK' - Check Result Negative

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VM010 - Credit check SAP Credit Management failed &1 &2 ?

  The SAP error message VM010, which states "Credit check SAP Credit Management failed &1 &2," typically occurs during sales order processing when the system detects that a customer's credit limit has been exceeded or when there are issues with the credit management settings.
  Causes:
  
  Exceeded Credit Limit: The most common cause is that the customer's total open orders, deliveries, and invoices exceed their credit limit.
  Credit Management Settings: Incorrect configuration in the credit management settings can lead to this error. This includes settings related to credit limits, risk categories, or credit checks.
  Customer Master Data: The customer master data may not be correctly maintained, such as missing credit limit information or incorrect risk category assignments.
  Open Items: The customer may have outstanding invoices or open items that contribute to the credit exposure.
  Credit Control Area: The credit control area assigned to the customer may not be set up correctly or may not match the sales area.
  
  Solutions:
  
  
  Review Customer Credit Limit:
  
  Check the customer's credit limit in the customer master data (transaction code FD03).
  If necessary, increase the credit limit or adjust the open items to bring the customer back within their limit.
  
  
  
  Check Open Items:
  
  Review the customer's open items using transaction code FBL5N to identify any overdue invoices or outstanding payments.
  
  
  
  Adjust Credit Management Settings:
  
  Ensure that the credit management settings are correctly configured in the system. This includes checking the credit control area settings and risk categories.
  You can access these settings through transaction code OB45 for credit control areas and OB38 for risk categories.
  
  
  
  Customer Master Data Maintenance:
  
  Verify that the customer master data is complete and accurate. Ensure that the credit limit and risk category are correctly assigned.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about making changes to credit limits or customer data, consult with your finance or credit management team for guidance.
  
  
  
  Review Credit Check Configuration:
  
  Check the configuration of the credit check in the sales document type settings (transaction code OVAK for sales document types) to ensure that the correct credit checks are being applied.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD03: Display Customer Master Data
  FBL5N: Customer Line Item Display
  OB45: Maintain Credit Control Areas
  OB38: Maintain Risk Categories
  OVAK: Sales Document Types
  
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to credit management and error VM010.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on credit management and configuration.
  
  
  By following these steps, you should be able to identify the cause of the VM010 error and implement the necessary solutions to resolve it.