How To Fix VM020 - SAP Credit Management active: Entries 'A', 'B' and 'C' not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: VM - SD: Credit Limit Check

• Message number: 020

• Message text: SAP Credit Management active: Entries 'A', 'B' and 'C' not supported

What causes this issue?

SAP Credit Management is active.
The following values are not supported:
'A' (execute credit limit check and warning)
'B' (execute credit limit check and error)
'C' (execute credit limit check and delivery block)

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

You can make the necessary changes in the Customizing activity
<DS:SIMG.SIMG_CFMENUOLSDOVAD>Assign Sales Documents and Delivery
Documents:</>
In the popup-box, choose <ZK>Credit limit check for order types</>.
In the column <ZK>Check Credit</>, enter value 'D' (Credit Management:
Automatic credit control) or space.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VM020 - SAP Credit Management active: Entries 'A', 'B' and 'C' not supported ?

  The SAP error message VM020 indicates that there is an issue with the credit management settings in your SAP system. Specifically, it means that the credit management is active, but the system has encountered entries 'A', 'B', and 'C' that are not supported in the current configuration. This typically relates to the credit control area and the settings for the customer master data.
  Cause:
  
  Credit Control Area Configuration: The credit control area may not be properly configured to handle the specific entries or customer types you are trying to process.
  Customer Master Data: The customer master data may not have the necessary credit management settings or may be missing required information.
  Credit Management Settings: The settings for credit management in the system may not support the specific transaction types or customer categories you are working with.
  Integration Issues: There may be issues with how credit management is integrated with other modules or processes in SAP.
  
  Solution:
  
  
  Check Credit Control Area Settings:
  
  Go to the transaction code OB45 to review the credit control area settings.
  Ensure that the credit control area is correctly defined and that it supports the entries you are trying to process.
  
  
  
  Review Customer Master Data:
  
  Use transaction code XD02 (or VD02 for sales area data) to check the customer master data.
  Ensure that the credit management settings are correctly maintained for the customer, including credit limits and risk categories.
  
  
  
  Adjust Credit Management Settings:
  
  Navigate to the credit management configuration in the SAP system (transaction code SPRO).
  Check the settings under "Financial Supply Chain Management" > "Credit Management" to ensure that the relevant settings for credit control areas and customer categories are correctly configured.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to credit management for any specific requirements or configurations that may be necessary for your scenario.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the error no longer occurs and that credit management functions as expected.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB45 (Credit Control Area), XD02 (Change Customer), and SPRO (SAP Reference IMG).
  SAP Notes: Check for any SAP Notes related to error VM020 for additional insights or patches that may address the issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify credit management settings.
  
  By following these steps, you should be able to identify and resolve the cause of the VM020 error in your SAP system.