How To Fix VM021 - SAP Credit Management active: Credit limit check not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: VM - SD: Credit Limit Check

• Message number: 021

• Message text: SAP Credit Management active: Credit limit check not supported

What causes this issue?

SAP Credit Management is active.
The "Simple Credit Limit Check", that is, the characteristics
,,'A' (Execute credit limit check and warning)
,,'B' (Execute credit limit check and error)
,,'C' (Execute credit limit check and delivery block)
maintained in Customizing "Assign Sales- and Delivery Documents"
(transaction OVAK), are not supported.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

In the Customizing tree, go to
<LS>Financial Supply Chain Management --> Credit Management -->
Integration with Accounte Receivable Accounting and Sales --> I
ntegration with Sales --> Assign Sales- and Delivery Documents</>
and maintain the credit limit check for order types. Use characteristic
'D' (Credit Management: Automatic credit check).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VM021 - SAP Credit Management active: Credit limit check not supported ?

  The SAP error message VM021 indicates that the credit limit check is not supported in the current configuration of SAP Credit Management. This error typically arises when the system is unable to perform a credit limit check for a customer due to various reasons related to configuration or data setup.
  Causes of VM021 Error
  
  
  Credit Management Not Active: The credit management functionality may not be activated for the relevant company code or sales area.
  
  
  Customer Master Data Issues: The customer master data may not be properly set up for credit management. This includes missing credit control area assignments or incorrect credit limit settings.
  
  
  Credit Control Area Configuration: The credit control area may not be properly configured to allow credit checks. This includes settings related to credit limits, risk categories, and credit management settings.
  
  
  Sales Document Type: The sales document type being used may not be configured to perform credit checks.
  
  
  Integration Issues: There may be issues with the integration between SAP modules (e.g., Sales and Distribution (SD) and Financial Accounting (FI)) that affect credit management.
  
  
  Solutions to VM021 Error
  
  
  Activate Credit Management:
  
  Ensure that credit management is activated for the relevant company code and sales area. This can be done in the configuration settings under SPRO -> Financial Supply Chain Management -> Credit Management -> Basic Settings.
  
  
  
  Check Customer Master Data:
  
  Verify that the customer master data is correctly set up. Check the credit control area assignment and ensure that the credit limit is defined for the customer.
  
  
  
  Review Credit Control Area Settings:
  
  Go to the configuration for the credit control area and ensure that the necessary settings for credit limits and risk categories are properly defined.
  
  
  
  Sales Document Type Configuration:
  
  Check the configuration of the sales document type being used to ensure that it is set up to perform credit checks. This can be found in the configuration settings for sales document types.
  
  
  
  Integration Check:
  
  Ensure that the integration between the relevant SAP modules is functioning correctly. This may involve checking settings in both SD and FI modules.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for specific guidance related to your system configuration.
  
  
  
  Related Information
  
  Transaction Codes: You may use transaction codes like FD32 (Change Customer Credit Management) and FD33 (Display Customer Credit Management) to check and modify customer credit settings.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to credit management and the VM021 error.
  Testing: After making changes, perform tests to ensure that the credit limit checks are functioning as expected.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or a consultant who specializes in SAP Credit Management for further assistance.