How To Fix VL566 - Ship-to party and sales organization have different languages

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 566

• Message text: Ship-to party and sales organization have different languages

What causes this issue?

The language key of the ship-to party and that in the sales organization
address are different.

System Response

The system needs unique information about the language used in order to
access the material master.

How to fix this error?

Check the organizational structure in Customizing and the master data.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL566 - Ship-to party and sales organization have different languages ?

  The SAP error message VL566 indicates that there is a mismatch between the language settings of the ship-to party and the sales organization in the sales document. This can occur during the creation of delivery documents or when processing sales orders. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Language Settings: The ship-to party (customer) has a different language setting than the sales organization. This can happen if the customer master data is set up with a specific language that does not match the language assigned to the sales organization.
  Customer Master Data: The language field in the customer master record (transaction code XD03 for display) may be set to a different language than what is configured for the sales organization.
  Sales Document Configuration: The sales document type may have specific language settings that conflict with the customer’s language.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction code XD03 (Display Customer) and enter the customer number.
  Check the "Address" tab to see the language setting for the ship-to party.
  If the language is incorrect, you can change it using transaction code XD02 (Change Customer).
  
  
  
  Check Sales Organization Settings:
  
  Go to transaction code OVX5 (Sales Organization Data) to check the language settings for the sales organization.
  Ensure that the language setting matches the language of the ship-to party.
  
  
  
  Adjust Sales Document Type:
  
  If necessary, check the configuration of the sales document type in transaction code VOTXN to ensure that it is set up correctly regarding language settings.
  
  
  
  Update Language in Sales Order:
  
  If the sales order is already created, you may need to update the language in the sales order to match the ship-to party's language.
  
  
  
  Consult with SAP Basis or Functional Consultant:
  
  If you are unable to resolve the issue, it may be beneficial to consult with an SAP Basis or functional consultant who can help investigate further.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer
  XD02: Change Customer
  OVX5: Sales Organization Data
  VOTXN: Sales Document Type Configuration
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for VL566 in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation regarding customer master data and sales organization settings for more detailed information on how language settings are managed.
  
  
  By following these steps, you should be able to resolve the VL566 error and ensure that the language settings for the ship-to party and sales organization are aligned.