How To Fix V6568 - A transportation service agent has not been specified

SAP Error Message - Details

• Message type: E = Error

• Message class: V6 - Interface to External Transportation Systems

• Message number: 568

• Message text: A transportation service agent has not been specified

What causes this issue?

Using the IDoc SHPCPR, you wanted to set the status 'Rejected by the
forwarding agent' for a number of deliveries. In the IDoc, however,
there was no forwarding agent specified in the field E1TPSHH-CARRID.
The forwarding agent is a compulsory field.

System Response

Processing is terminated.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V6568 - A transportation service agent has not been specified ?

  The SAP error message V6568, which states "A transportation service agent has not been specified," typically occurs in the context of logistics and transportation management within the SAP system. This error indicates that the system requires a transportation service agent to be defined for a particular shipment or transportation process, but none has been specified.
  Cause:
  
  Missing Transportation Service Agent: The most common cause of this error is that the transportation service agent has not been assigned in the relevant document (e.g., shipment, delivery, or transportation order).
  Configuration Issues: There may be configuration issues in the transportation management settings that prevent the assignment of a transportation service agent.
  Data Entry Errors: Incorrect or incomplete data entry during the creation of the shipment or transportation document can lead to this error.
  Master Data Issues: The transportation service agent may not be properly defined in the master data (e.g., vendor or carrier master data).
  
  Solution:
  
  
  Assign a Transportation Service Agent:
  
  Navigate to the relevant document (e.g., shipment or delivery).
  Look for the field where the transportation service agent can be specified.
  Enter the appropriate transportation service agent (this could be a carrier or logistics service provider).
  
  
  
  Check Master Data:
  
  Ensure that the transportation service agent is correctly defined in the system. This includes checking the vendor or carrier master data to confirm that the agent is active and properly configured.
  
  
  
  Review Configuration Settings:
  
  If you have access to configuration settings, check the transportation management settings to ensure that the system is set up to allow the assignment of transportation service agents.
  
  
  
  Data Entry Verification:
  
  Review the data entered in the shipment or transportation document for any errors or omissions that may have led to the absence of a transportation service agent.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on how to assign transportation service agents in your version of SAP.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VT01N (Create Shipment), VT02N (Change Shipment), and VT03N (Display Shipment) to manage transportation documents.
  SAP Notes: Check for any SAP Notes related to transportation management that may address known issues or provide additional guidance.
  Training and Documentation: Ensure that users involved in logistics and transportation management are trained on the proper procedures for entering and managing transportation service agents in SAP.
  
  By following these steps, you should be able to resolve the V6568 error and ensure that a transportation service agent is properly specified in your SAP system.