How To Fix V4357 - PO item &1 fulfilled, invoice quantity higher than quantity delivered

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 357

• Message text: PO item &1 fulfilled, invoice quantity higher than quantity delivered

What causes this issue?

You want to reject a sales order item with individual procurement. The
associated purchase order item &V1& is fulfilled and there is no sales
order stock.
INCLUDE VA_REJ_MSG_INVOICE_QTY OBJECT DOKU ID TX

System Response

INCLUDE VA_CONFIG_MSG_SYSTEMRESPONSE OBJECT DOKU ID TX

How to fix this error?

Check whether the supplier invoices for the purchase order item are
correct. Cancel any invoices that are incorrect.
If this message is configured as an error message and the quantity of
correct invoices is higher than the quantity delivered, you first have
to receive the outstanding goods. It may still be the case that a
rejection is not possible as checks may still be taking place for
existing sales order stock (this is the case after goods receipt).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4357 - PO item &1 fulfilled, invoice quantity higher than quantity delivered ?

  The SAP error message V4357 indicates that there is a discrepancy between the quantity of goods delivered and the quantity invoiced for a purchase order (PO) item. Specifically, it states that the invoice quantity is higher than the quantity that has been delivered. This can occur in various scenarios, such as when an invoice is created for more items than were actually received.
  
  Cause:
  
  Invoice Entry Error: The user may have mistakenly entered a higher quantity in the invoice than what was delivered.
  Goods Receipt Not Posted: The goods receipt for the delivery may not have been posted correctly or at all, leading to a mismatch.
  Partial Deliveries: If the PO allows for partial deliveries, and the invoice is created for the total quantity instead of the delivered quantity, this error can occur.
  System 
  Configuration Issues: There may be settings in the system that are not aligned with the business process, leading to discrepancies.
  
  
  Solution:
  
  Verify Goods