How To Fix V4359 - Rejection reason sets sales order item to not relevant for billing

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 359

• Message text: Rejection reason sets sales order item to not relevant for billing

What causes this issue?

The customer has not yet been fully invoiced for the quantity delivered
by the supplier. However, as the "Not Relevant for Billing" indicator
was configured for the specified rejection reason, it is no longer
possible to create billing documents for the customer once the sales
order item has been rejected.

System Response

INCLUDE VA_CONFIG_MSG_SYSTEMRESPONSE OBJECT DOKU ID TX

How to fix this error?

If appropriate, choose a rejection reason for which the "Not Relevant
for Billing" indicator is not set.
If the selected rejection reason fits your business rules, check whether
you want to fully invoice the customer for the quantity delivered by the
supplier before you reject the sales order item. If this message is an
error message, full further invoicing must take place for the selected
rejection reason.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4359 - Rejection reason sets sales order item to not relevant for billing ?

  The SAP error message V4359 indicates that a sales order item has been marked as "not relevant for billing" due to a rejection reason. This typically occurs in the context of billing and invoicing processes within the SAP Sales and Distribution (SD) module. Here’s a breakdown of the cause, potential solutions, and related information for this error:
  Cause
  The error message V4359 is triggered when a sales order item is associated with a rejection reason that prevents it from being billed. Common causes include:
  
  Rejection Reason Configuration: The rejection reason assigned to the sales order item is configured in such a way that it marks the item as not relevant for billing.
  Sales Order Status: The status of the sales order item may indicate that it cannot be billed, possibly due to prior issues such as delivery problems, customer disputes, or other operational issues.
  Incomplete Data: Missing or incorrect data in the sales order item,