How To Fix V4355 - Open PO item &1 closed, invoice quantity higher than delivered quantity

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 355

• Message text: Open PO item &1 closed, invoice quantity higher than delivered quantity

What causes this issue?

You want to reject a sales order item with individual procurement. The
associated purchase order item &V1& is partially fulfilled and has been
completed by setting the final delivery indicator and the final invoice
indicator. No sales order stock is available.
INCLUDE VA_REJ_MSG_INVOICE_QTY OBJECT DOKU ID TX

System Response

INCLUDE VA_CONFIG_MSG_SYSTEMRESPONSE OBJECT DOKU ID TX

How to fix this error?

Check whether the supplier invoices for the purchase order item are
correct. Cancel any invoices that are incorrect.
If this message is configured as an error message and the quantity of
correct invoices is higher than the quantity delivered, you first have
to receive the outstanding goods. It may still be the case that a
rejection is not possible as checks may still be taking place for
existing sales order stock (this is the case after goods receipt).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4355 - Open PO item &1 closed, invoice quantity higher than delivered quantity ?

  The SAP error message V4355 indicates that there is an issue with an open purchase order (PO) item where the invoice quantity exceeds the delivered quantity. This typically occurs during the invoice verification process in the SAP system, particularly when dealing with purchase orders and goods receipts.
  Cause:
  The error arises due to the following reasons:
  
  Invoice Quantity Exceeds Delivered Quantity: The quantity being invoiced is greater than the quantity that has been delivered and recorded in the system.
  Closed PO Item: The purchase order item may have been closed or fully invoiced, meaning no further invoices can be processed against it.
  Data Entry Errors: There may be a mistake in the data entry, where the invoice quantity was incorrectly entered.
  
  Solution:
  To resolve the V4355 error, you can take the following steps:
  
  
  Check the Purchase Order:
  
  Go to the purchase order in question and verify the quantities. Ensure that the delivered quantity matches the invoice quantity.
  If the PO item is closed, you will not be able to post any further invoices against it.
  
  
  
  Review Goods Receipt:
  
  Check the goods receipt (GR) associated with the PO. Ensure that the GR quantity is correctly recorded and matches what was delivered.
  If there is a discrepancy, you may need to adjust the GR or create a new one if applicable.
  
  
  
  Adjust Invoice Quantity:
  
  If the invoice quantity is indeed higher than the delivered quantity, you will need to adjust the invoice to reflect the correct quantity that was delivered.
  
  
  
  Reopen Closed PO Item (if applicable):
  
  If the PO item is closed and you need to process an additional invoice, you may need to reopen the PO item. This typically requires specific authorizations and should be done in accordance with your organization's policies.
  
  
  
  Consult with Your Team:
  
  If you are unsure about how to proceed, consult with your procurement or finance team. They may have specific procedures in place for handling such discrepancies.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like ME23N (Display Purchase Order), MIGO (Goods Movement), and MIRO (Invoice Verification) to check the relevant documents.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation or user manuals for further guidance on handling purchase orders and invoice verification.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.