How To Fix V4356 - Open PO item &1 closed, sales order stock available

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 356

• Message text: Open PO item &1 closed, sales order stock available

What causes this issue?

You want to reject a sales order item with individual procurement. The
associated purchase order item &V1& is partially fulfilled and has been
completed by setting the final delivery indicator and the final invoice
indicator. However, there is no sales order stock. If the sales order
item is rejected, delivery to the customer is no longer possible.

System Response

INCLUDE VA_CONFIG_MSG_SYSTEMRESPONSE OBJECT DOKU ID TX

How to fix this error?

INCLUDE VA_REJ_MSG_DLV_TO_CUST OBJECT DOKU ID TX
INCLUDE VA_REJ_MSG_GOODS_MVT_SOSTOCK OBJECT DOKU ID TX
If this message is configured as an error message, you have to ensure
that sales order stock no longer exists by delivering to the customer or
by transferring the stock. It may still be the case that a rejection is
not possible as checks may still be taking place for a supplier invoice
quantity that exceeds the goods receipt quantity.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4356 - Open PO item &1 closed, sales order stock available ?

  The SAP error message V4356 indicates that there is an issue with a sales order item that is linked to a purchase order (PO) item. Specifically, the message states that the open PO item is closed, but there is still stock available for the sales order. This situation can arise in various scenarios, typically involving the management of stock and order fulfillment processes.
  Cause:
  
  Closed Purchase Order Item: The purchase order item associated with the sales order has been closed, meaning that it is no longer available for further processing.
  Stock Availability: There is stock available in the system that is linked to the sales order, but since the PO item is closed, the system does not allow the sales order to be processed.
  Mismatch in Document Flow: There may be inconsistencies in the document flow between the sales order and the purchase order, leading to this error.
  
  Solution:
  
  Check Purchase Order Status: Verify the status of the purchase order item. If it is indeed closed, you may need to reopen it or create a new purchase order to fulfill the sales order.
  Review Stock Levels: Ensure that the stock levels are correctly updated in the system. If stock is available but not linked to an open PO, you may need to adjust the stock or create a new PO.
  Adjust Sales Order: If the sales order is not dependent on the closed PO, consider adjusting the sales order to reference the correct stock or PO.
  Consult with Logistics or Procurement Teams: Collaborate with the relevant teams to understand the implications of the closed PO and determine the best course of action.
  System Configuration: In some cases, the issue may be related to system configuration. Ensure that the settings for stock management and order processing are correctly configured in SAP.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as ME23N (Display Purchase Order), VA03 (Display Sales Order), or MMBE (Stock Overview) to investigate the issue further.
  Document Flow: Check the document flow between the sales order and purchase order to identify any discrepancies.
  SAP Notes: Look for relevant SAP Notes or documentation that may provide additional insights or solutions for this specific error message.
  User Permissions: Ensure that you have the necessary permissions to make changes to purchase orders and sales orders in the system.
  
  By following these steps, you should be able to resolve the V4356 error and ensure that your sales order processing can continue smoothly.