How To Fix V1173 - Credit user check 2 unsuccessful &1 &2 (cannot be saved)

V1173 - Overview

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 173

• Message text: Credit user check 2 unsuccessful &1 &2 (cannot be saved)

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> critical fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successfully carried out
'NOK' - check was negative

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1173 - Credit user check 2 unsuccessful &1 &2 (cannot be saved) ?

  The SAP error message V1173, which states "Credit user check 2 unsuccessful &1 &2 (cannot be saved)," typically occurs during the sales order processing when the system performs credit checks. This error indicates that the credit check for the customer has failed, preventing the sales order from being saved.
  
  Cause:
  
  Credit Limit Exceeded: The customer has exceeded their credit limit, which is set in the customer master data.
  Open Items: There may be open items or overdue invoices for the customer that are affecting their credit status.
  Credit Management Settings: The credit management settings in the system may not be configured correctly, or the credit check strategy may not be appropriate for the customer.
  Customer Status: The customer may be flagged as blocked for credit or have a status that prevents further sales.
  
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the customer master data (transaction code XD03 or VD03) to see the credit limit and current credit exposure.
  If necessary,