How To Fix V1172 - Credit user check 2 unsuccessful &1 &2

V1172 - Overview

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 172

• Message text: Credit user check 2 unsuccessful &1 &2

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> critical fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successfully carried out
'NOK' - check was negative

Error message extract from SAP system. Copyright SAP SE.

V1172 - Details

• The SAP error message V1172, which states "Credit user check 2 unsuccessful &1 &2," typically occurs during the credit check process in sales order processing. This error indicates that the system has failed to pass the second level of credit checks for a customer, which can be due to various reasons related to credit management settings.
  Causes:
  
  Credit Limit Exceeded: The customer may have exceeded their credit limit, which is set in the customer master data.
  Open Items: There may be open items or overdue invoices that are affecting the customer's credit status.
  Credit Control Area Settings: The credit control area settings may not be configured correctly, or the customer may not be assigned to the correct credit control area.
  Credit Management Configuration: The configuration for credit management in the system may not be set up properly, leading to failed checks.
  Customer Status: The customer may have a status that prevents further credit (e.g., blocked for