How To Fix V1170 - Credit user check 1 unsuccessful &1 &2

V1170 - Overview

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 170

• Message text: Credit user check 1 unsuccessful &1 &2

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> crit. fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successful
'NOK' - check negative

Error message extract from SAP system. Copyright SAP SE.

V1170 - Details

• The SAP error message V1170, which states "Credit user check 1 unsuccessful &1 &2," typically occurs during the credit check process in sales order processing. This error indicates that the system has determined that the credit limit for a customer has been exceeded or that there is some issue with the credit management settings.
  Causes:
  
  Exceeded Credit Limit: The customer has exceeded their credit limit, which is set in the customer master data.
  Credit Management Settings: The credit management settings may not be configured correctly, or the credit check may not be activated for the customer.
  Open Items: There may be open items or overdue invoices that are affecting the customer's credit status.
  Credit Control Area: The credit control area assigned to the customer may not be set up correctly.
  Customer Status: The customer may be blocked for credit reasons in the customer master data.
  
  Solutions:
  
  
  Review Customer Credit Limit:
  
  Check the customer master data (transaction code XD03 or