How To Fix V1169 - Credit check: Maximum dunning level exceeded (cannot be saved)

V1169 - Overview

• Message type: E = Error

• Message class: V1 - Verkaufsbelegbearbeitung

• Message number: 169

• Message text: Credit check: Maximum dunning level exceeded (cannot be saved)

Results of credit limit check:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

&V3&
___ ___ ___ ___ ___ ___ ___ ___ ___ ___ ___
| | | | | | | | | | |
| | | | | | | | | | ------> User exit 3
| | | | | | | | | --------> User exit 2
| | | | | | | | ----------> User exit 1
| | | | | | | ------------> max. dunning level
| | | | | | --------------> oldest open items
| | | | | ----------------> open items
| | | | ------------------> next check date
| | | --------------------> crit. fields
| | ----------------------> document value
| ------------------------> dyn. credit limit check
--------------------------> stat. credit limit check
' ' - check not active
'OK ' - check successful
'NOK' - check negative

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V1169 - Credit check: Maximum dunning level exceeded (cannot be saved) ?

  The SAP error message V1169, which states "Credit check: Maximum dunning level exceeded (cannot be saved)," typically occurs during the sales order processing when the system detects that the customer has reached a maximum dunning level. This means that the customer has outstanding payments that have not been settled, and the system is configured to prevent further sales transactions until the issue is resolved.
  
  Cause:
  
  Outstanding Payments: The customer has overdue invoices or payments that have not been cleared.
  Dunning Levels: The customer has reached the maximum dunning level set in the system, indicating that they have been dunned multiple times for overdue payments.
  Credit Management Settings: The credit management settings in SAP may be configured to block sales orders for customers who exceed a certain dunning level.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Customer Account:
  
  Check the customer’s account for any outstanding invoices or payments. You can do this using transaction